Waiter - ETM Collection

Role Overview:

At ETM Group, being a Waiter is a key role in delivering exceptional guest experiences within our premium hospitality environments. You’re not just serving food and drinks — you’re creating memorable moments, providing attentive service, and bringing our EPIC values to life on the floor.

Across our ETM Collection venues — from rooftop restaurants to refined dining spaces — our Waiters play an essential role in day-to-day service. Whether taking orders, serving dishes, or engaging with guests, you ensure every interaction is delivered with professionalism, warmth, and attention to detail.

Working alongside your management and senior team, you will support service, maintain high standards, and ensure your section runs smoothly. This is a hands-on role where consistency, teamwork, and a positive attitude are key to success.

If you are passionate about hospitality, enjoy working in a fast-paced environment, and take pride in delivering great service, this is an opportunity to grow within one of London’s leading hospitality groups.

Company Benefits:

• Competitive industry pay (based on salary & Tronc)
• Guaranteed 48 hours per week contract
• 50% discount for you and up to 5 friends at any of our venues
• 5.6 weeks paid annual leave
• Pension
• Quarterly Incentive Scheme
• Generous employee referral scheme
• Discounted shopping at many high street stores
• Cycle to work scheme
• Access to Stream for better money management
• Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
• Group wide Learning and Development opportunities
• Complementary hot drinks in your venue
• Complementary meal on shift
• Your birthday lunch is on us

The Ideal Candidate Will Present:

• Experience: Previous experience in a waiting role within premium hospitality environment.
• Guest Focus: You are friendly, approachable, and enjoy delivering excellent service.
• Organisation & Efficiency: You can work effectively in a fast-paced environment while maintaining standards.
• Attention to Detail: You take pride in delivering service with care and consistency.
• Positive Attitude: You bring energy and professionalism to every shift.
• Resilience: You remain calm and focused during busy service periods.
• Willingness to Learn: You are eager to develop your skills within a premium hospitality environment.

About Us:

ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London , — we deliver exceptional food, drink, entertainment, and guest experiences across the capital.

From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge.

ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.