Business Analyst - 12 Months Fixed Term Contract, Surface Transportation Analytics

Amazon UK
London
Have you ever seen a smile on someone's face when a package from Amazon arrived only a day after ordering? Have you ever ordered a product on Amazon websites and when the box arrived wondered how you got it so fast? Have you asked yourself how it is possible for Amazon to deliver millions of packages across Europe?

Are you passionate about data? Do you want to create the next-generation tools for intuitive data access for transportation operations?

Then we want to hear from you.

We are looking for an experienced Business Analyst to help setup and deliver robust, structured reporting, and analytics for the all the areas included in the Amazon Transportation Services (ATS) organisation, such Air, Line-haul and Sortation. You will be a key contributor to shaping our strategic streams by equipping the business with tools and insights to drive the different projects and take business decisions.

The growth of the business and the increasing complexity of the European transportation network make this role an exciting, interesting, and very challenging proposition.

You will have an eye for detail, are proficient in SQL/Python and have a knack for solving challenging data and reporting challenges. The role requires you to feel comfortable working with and clearly communicating with other functional teams, regionally and globally.

You would be a great fit for this role if you :

• Can use your analytical skills to generate and implement innovative and disruptive ideas

• Can solve complex analytical problems and drawing conclusions from large data sets

• Continuously strive to learn new skills and knowledge areas to grow, develop, and better serve our customers

• Can work with a broad set of stakeholders from diverse and dynamic teams

Key job responsibilities

• Collecting, analyzing and coordinating quantitative data and creating meaningful reports/dashboards to define business improvement and cost reductions

• Root cause analysis and uncovering core issues using data, then assisting the business improve and creating new measures

• Recommending, developing, and implementing policies, processes and programs that guide the organization in maintaining and improving its current position and profitability

• Establishing and maintaining accurate operating and business metrics

• Providing and communicating reporting and analysis to senior stakeholders

• Developing the right performance indicators and maintaining them at scale

• Working with data source providers and technology teams to ensure that key decision data is accurate, automated and timely

• Handling complex priorities and providing level-headed guidance during ambiguous/unexpected events.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent

- Experience defining requirements and using data and metrics to draw business insights

- Experience with SQL or ETL

PREFERRED QUALIFICATIONS

- Experience working with Tableau

- Experience using very large datasets

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Posted 2025-05-21

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