Director of Operations & Strategic Initiatives

At Corsearch, we are dedicated to creating a world where consumers can trust the choices they make.

As a global leader in Trademark and Brand Protection, we partner with businesses to safeguard their most valuable assets in an increasingly complex digital environment.

Our comprehensive solutions, powered by AI-driven data and deep analytics, enable brands to establish, monitor, and protect their presence against infringement and counterfeiting.

Why Choose Corsearch?

• Innovative Solutions : We combine cutting-edge technology with expert judgment to deliver market-leading services in trademark clearance, brand protection, and anti-counterfeiting.
• Global Impact : Trusted by over 5,000 customers worldwide, including 73 of Fortune's Top 100 companies, our work has a meaningful impact on businesses and consumers alike.
• Collaborative Culture : With a team of over 1,900 professionals across multiple global offices, you'll be joining an inclusive environment where diverse perspectives thrive.
• Mission-Driven Purpose : Our commitment to protecting consumers and their trust in brands drives everything we do, making Corsearch a force for good in the world.

✅The Role

This role is integral for our leadership in Operations, driving forward critical migrations, orchestrating large-scale transformations, and ensuring the seamless execution of strategic initiatives. Your expertise will be instrumental in translating vision into tangible outcomes, optimizing our operational landscape, and fostering a culture of continuous improvement. You'll blend strategic foresight with hands-on program leadership, acting as a key partner across the organization to deliver significant business impact.

✅Responsibilities and Duties

Established leader, or keen to step up into a highly impactful role? We are seeking a skilled, results-oriented professional, passionate about operational excellence and strategic execution, and looking to expand their influence and responsibility.
You would:
Act as a trusted strategic partner within our Operations team, supporting in critical decision-making, strategic planning, and the execution of high-priority initiatives.

• Manage complex operational migration projects, ensuring seamless transitions, minimal disruption, and successful adoption of new systems, processes, or organizational structures.
• Design, implement, and oversee significant operational transformation programs, identifying areas for improvement, re-engineering processes, and driving efficiency and effectiveness across the operations function.
• Provide comprehensive program management oversight for a portfolio of strategic operational initiatives, ensuring alignment with business goals, managing budgets, resources, timelines, and reporting on progress to senior leadership.
• Facilitate cross-functional collaboration, acting as a central coordinator to ensure alignment and effective communication between operations, product, engineering, finance, and other key departments.
• Implement operational strategies, policies, and procedures that enhance efficiency, scalability, and resilience.
• Identify, analyze, and solve complex operational challenges, developing data-driven recommendations and executing solutions.
• Cultivate an environment that values diverse perspectives, fosters accountability, and promotes continuous learning and improvement within the operations team.
• Prepare and present executive-level reports, dashboards, and communications on operational performance, strategic initiative progress, and key insights.

✅Essential

• Experience:
  • 6+ years of progressive experience in operations leadership roles, with a demonstrable track record in driving operational excellence.
  • Proven success in leading and delivering large-scale migration projects (e.g., system, process, or organizational migrations).
  • Extensive experience in orchestrating and managing significant operational transformation initiatives.
  • Demonstrated experience in supporting a senior executive, with strong strategic planning and execution capabilities.
  • Robust background in program and portfolio management , including managing complex, cross-functional initiatives from conception to completion.
• Skills:
  • Exceptional strategic thinking and analytical skills, with the ability to translate strategic objectives into actionable operational plans.
  • Superior communication and interpersonal skills, capable of influencing and engaging stakeholders at all levels, including executive leadership.
  • Strong change management expertise, with a proven ability to lead teams through periods of significant organizational change.
  • Expertise in process improvement methodologies (e.g., Lean, Six Sigma) and their practical application.
  • Proven ability to define, track, and manage operational metrics and Key Performance Indicators (KPIs) to drive performance and identify areas for improvement.
  • Deep understanding and practical application of operational excellence principles.
  • Highly organized, detail-oriented, and capable of managing multiple competing priorities in a fast-paced environment.
  • Proficiency in using project/program management tools and operational analytics platforms.
• Leadership:
  • A natural leader with the ability to inspire and motivate teams, even without direct reporting lines.
  • Demonstrated ability to build strong relationships and foster a collaborative environment.
• Education:
  • Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
  • MBA or a Master's degree in a relevant discipline is highly preferred.
  • Project Management Professional (PMP) or other relevant program/change management certifications (e.g., PRINCE2, PROSCI) are a significant advantage.

Corsearch is an equal opportunity and inclusive employer and does not tolerate discrimination of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and supported. We welcome applications from all individuals regardless of race, nationality, religion, gender, gender identity or expression, sexual orientation, age, disability, or any other protected characteristic. Together, we are working proactively to build a workplace where everyone can belong and be at their best selves. Together, we make an Impact.