Credit Controller
- Prepare and issue monthly broker statements.
- Allocate received funds and request closings/slips from brokers.
- Pursue outstanding debt via telephone, email, and meetings to secure timely payment.
- Identify and escalate aged debt that requires a Notice of Cancellation (NOC).
- Build and maintain strong relationships with both internal teams and external brokers.
- Chair regular meetings with business units to address and resolve credit control issues.
- Review and improve existing credit control processes to drive efficiencies.
- Analyse and identify discrepancies in booked premiums, working with technical teams to correct errors.
- Resolve unallocated cash and provide feedback on issues causing mispostings.
- Manage and monitor the shared Accounts Inbox.
- Support management with reporting, analysis, and ongoing process enhancements.
- Assist accountants with the annual review and audit process.
- Experience in a credit control role within broking or insurance is essential.
- Experience working in an IBA function within a broking, insurer, or MGA environment.
- Knowledge of multi-class accounts, including aviation, marine, and property.
- Strong reconciliation skills and an understanding of broker accounting systems.
- Experience working with multi-currency transactions.
- Previous use of Eclipse would be beneficial.
- Confident communicator, with the ability to build and maintain professional relationships via telephone and email.
- Proactive problem solver with excellent attention to detail.
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