Senior Account Manager

Searcys are looking for a Senior Account Manager to join their internal agency brand, The Collection.

The Senior Account Manager role plays a pivotal part in the success of The Collection. As a key team member, you will be working with our clients ensuring we maximise their experience and create exemplary relationships. You will play a part in the development of The Collection to ensure the business develops in line with the pace of the market, working on a marketing strategy and managing 2 team members.

The Collection is a free venue finding agency within Searcys based in Central London. We have a family of incredible venue partners and event spaces not only in London but the rest of the UK. Our primary purpose is to increase event bookings within our group venues and to develop client accounts within the group, however we can recommend and work with any UK venue with ambitions to work with locations across Europe. We take pride in having a high level of knowledge in the industry, and the personable and bespoke service we offer continues to gain the trust of clients to deliver the right solutions for each and every event.

As a Senior Account Manager you will receive the following industry leading benefits:

• 50% discount across Searcys venues
• Enrolment into the Searcys pension scheme
• Up to 35 days annual leave (dependant on job role)
• Access to everyday discounts and communication portal
• Employee assistance programme
• Enrolment into Searcys Champagne School
• Annual celebration event
• Cycle to work scheme
• A day off to volunteer / give back to the charity of your choice
• Employee assistance programme
• Your birthday off to celebrate in style
• A day off to volunteer / give back to the charity of your choice

Job Description

The ideal candidate will be a natural leader and forward thinker. You will be customer orientated with a drive to achieve goals and have good knowledge of the London events market including venues and suppliers.

Job Type  Full Time

Salary Competitive with KPI Bonus 

ACCOUNT MANAGEMENT:

• Create and deliver an account management plan ensuring all clients are continually updated, contacted and engaged with to drive and grow sales including proactive face-to-face meetings
• Create meaningful relationships with wider WSH colleagues and the full venue portfolio to leverage all opportunities
• Be an ambassador for the brand by attending and managing networking and client events and maintaining a high level of industry knowledge and trends

SALES:   

• Deliver personal sales target annually and support the team to deliver overall annual sales targets
• Upselling at all times to ensure all revenue opportunities are optimised
• Support and develop group pitches to win new business and retain existing clients
• Conduct site visits, client FAM trips and meetings to ensure a personalised service
• Management of CRM and ensuring all opportunities are accurately recorded

BRAND AND MARKETING:

• Support the development of the annual marketing plan to ensure delivery of business objectives that understands the brand’s personality
• Supporting web content creation and management of accuracy of website activity and venue uploads
• Support with the delivery of the digital content plan
• Support the client event plan to ensure The Collection is seen as the go to agency for expert advice

Qualifications

• Have a minimum of 2 years sales experience within an agency or similar venue finding business
• You are an intuitive sales personality and have an excellent understanding of the sales process
• You are proactive and want to develop your career
• You maintain a happy and helpful manner and attitude throughout your work. You are polite and courteous and help your colleagues

Additional Information

We are the oldest caterer in the UK, having been founded in 1847, working with us will give you an opportunity to be part of some of London’s most prestigious events, gaining insights and mentoring from skilled and experienced colleagues, as well as getting a chance to be part of a storied legacy in the hospitality industry.

A career at Searcys means you are part of something special, we are an employer with a rich history, and an established reputation which will provide you with an enormous sense of pride and belonging.

To find out more on the rich history of Searcys, please visit our website at