Underwriting Administrator (Offshore)
- Enter risk and policy data in to the Underwriting system(s) within the defined Service Level Agreements.
- Undertake peer-to-peer quality assurance checks within the defined Service Level Agreements.
- Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner.
- Process unmatched USMs within the defined Service Level Agreements and escalate any issues through the appropriate channels.
- Ensure all tasks are completed for month-end close.
- Assist with credit control and provide support to the credit control team with aged debt and excess cash queries when required.
- Attend team, departmental and divisional meetings to build, and maintain, internal relationships and continue understanding of the business.
- Scan and store all documentation in to the document management storage folders as required.
- Ensure that Underwriting files are complete and accurate. Obtain any outstanding items from the underwriting team.
- Assist with, and drive forward, company projects as required.
- Assist with the training of new team members and act as a Subject Matter Expert as requested by the management team.
- Undertake other appropriate ad-hoc tasks as requested by the management team.
- Maintaining business logs and renewal pipeline spreadsheets.
- Assist with peer review
- Ensure PBQA/CC is complete
- Assist with collating information for binder/lineslip renewals
- Assist FL Portfolio analyst as required
- Responsibilities are all internal focused, UWAs will be required to deal with brokers and external third parties. Thinking aged debt, chasing brokers for missing file documents, etc.
- Assist with internal and external audits
- Ad hoc reporting as required
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company's standards for Treating Customers Fairly.
- Manage any potential conflicts of interest to avoid disrepute to the company's integrity.
- Advise Compliance of any complaints immediately.
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