Dir, Business Developm

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

Job Summary

The Director, Business Development is responsible for driving sales growth across an assigned geographic territory or group of accounts. This role blends strategic account expansion with targeted new business development—balancing proactive growth of existing accounts with the pursuit of new opportunities.

By creating tailored engagement plans, building trusted relationships, and orchestrating cross-functional solution development, the Director, Business Development delivers both near-term results and long-term value. Leveraging data-driven insights, they prioritize resources to maximize territory performance and strengthen Syneos Health’s presence within the biopharmaceutical industry.

Core Responsibilities

• Develops and implements an annual sales plan for assigned markets/accounts, including forecasting, objective setting, and quarterly reviews to adjust for evolving needs.
• Prioritizes accounts and territory focus using data-informed insights on client opportunity and market potential.
• Creates and executes monthly objectives aligned to the sales plan, effectively managing time and resources to achieve targets.
• Develops and maintains strategic account plans, proactively identifying client challenges and collaborating with internal teams to deliver solutions.
• Builds and nurtures strong relationships with key client stakeholders, including decision-makers and influencers, to expand account value.
• Leads the design and execution of tailored, multi-touchpoint sales strategies based on client needs, market dynamics, and strategic goals.
• Drives account expansion strategies, including therapeutic alignment, renewals, and next-phase opportunities.
• Collaborates with cross-functional teams—such as operations, therapeutic strategy, deal strategy, and delivery—to co-create customized, client-focused solutions.
• Conducts regular reviews of territory performance and sales pipeline to inform sales planning and forecasting.
• Monitors industry trends, competitive landscape, and emerging client needs to continuously refine engagement strategies.
• Manages client activity, pipeline, and sales progress using CRM platforms like Salesforce.
• Advocates for clients internally, sharing insights on culture, preferences, and strategic priorities to guide and enhance proposal development.
• Educates clients on Syneos Health’s differentiated value proposition and evolving service capabilities across clinical and commercial offerings.
• Represents Syneos Health at client meetings and key industry events, strengthening brand visibility and uncovering new business opportunities.

Additional Qualifications

• Experience in sales, business development, or client relationship management.

• Expertise in the clinical trial industry, with deep knowledge of the pharmaceutical landscape (required).

• In-depth understanding of the drug development lifecycle and clinical research service lines.

• Demonstrated success selling complex solutions in B2B environments, with a strong track record of opening new opportunities and managing mid- to executive-level client relationships.

• Strong consultative selling skills with the ability to uncover client needs and co-create impactful, tailored solutions.

• Excellent communication, presentation, and negotiation skills.

• Collaborative leader with a strategic mindset, experienced in managing cross-functional sales efforts and prioritizing competing demands.

• Highly organized and results-driven, adept at navigating dynamic, fast-paced environments while maintaining attention to detail.

• Data-driven decision-maker with strong business acumen, leveraging market insights and analytics to inform strategic pursuits.

• Proficient in MS Office Suite, and CRM tools such as Salesforce.

• Willingness to travel at least 50% for client engagements, internal meetings, and industry conferences.

Critical Skills

• Effective communicator and active listener

• Strategic thinker with strong business acumen
• Negotiation and presentation
• Relationship management

• Highly organized with ability to prioritize in a dynamic, fast-paced environment

• Resilient and results-driven

• Technologically proficient, with expertise in MS Office Suite, and CRM tools like Salesforce.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.