UX Lead

We’re on the lookout for a UX Lead to join our all-star team for Design on Demand on a 6 month Fixed Term Contract.

We are looking for a leader that can oversee all things user experience on the Entertainment track, with proven experience managing team members, driving positive change across disciplines and improving processes. You should have a knack for all things customer-centric, like the double diamond framework, data-led design decision making and user research. You will collaborate directly with the UI Lead to manage team members across different locations, building an inclusive culture and setting up key initiatives and ceremonies.

WHAT WE NEED FROM YOU

• You must have worked in an agency in a senior client facing role for at least five years.
• You must have experience building relationships with senior client stakeholders, presenting design work and running workshops.
• You must have experience setting up ways of working and/or processes.
• You must have experience working on large global digital programs, collaborating with team members from different disciplines in different countries.

WHAT YOU'LL DO

• You will be responsible for creating user-centric and visually captivating interfaces that push the boundaries of design excellence and define the user experiences of tomorrow.
• With support from the team, you will own these projects and help shape the day-to-day delivery and design for products.
• Collaborate with other designers, product teams and development teams, to deliver the best solutions for end users.
• Share your knowledge and experiences to make us a better design team, and to develop your own interests to become our newest specialist.
• Shape the team's ability to improve core skills. Learn from and implement external best practice, thinking and processes. Identify and enable opportunities for career growth through empowerment.
• Play a key role leading specific work streams. Support the Product Design Director in shaping the day-to-day delivery and forward-looking design direction for our products.
• Help to evolve efficient delivery processes with pro-active and effective impact assessment, effort estimation and communication of project requirements vs available supply of design resources and available skills.

WHAT YOU'RE LIKE

Are you a creative and passionate Product Design professional who wants to make a real impact in the digital world? We are seeking talented and experienced designers to join our Product Design team and shape the future of our digital experiences. As a Product Designer, you will have the opportunity to drive the design of our entertainment and connectivity touch points.

You'll be responsible for translating business needs into intuitive and user-centric designs. You'll lead a data-driven design process that includes research, user testing, and usage data, and be an advocate for end-user needs and perspectives. With a focus on continuous improvement, you'll seek out opportunities for both incremental and out-of-the-box design solutions. 

We’re looking for someone with a portfolio that demonstrates both creative thinking and the delivery of effective and future-facing design solutions. You’ll have an eye for visual interaction details, coupled with excellent communication and presentation skills and the ability to deliver against deadlines.

WHAT YOU'VE GOT

• Proficient with the latest tools such as Figma, Sketch, Adobe Creative Suite and prototyping tools
• Familiarity with end-to-end customer experience methodologies such as user research, analytics, and continuous user experience and design improvement.
• A solid knowledge of design systems, grid layouts, and typography.
• Strong problem-solving skills, attention to detail, and the ability to think critically about design decisions.
• Experience in working collaboratively in a fast-paced, agile environment, and effectively communicate and present design concepts.
• Experience in running collaboration sessions via discovery workshops, helping drive alignment and innovation through experiences we deliver.
• Team player with an open and inclusive mindset with the evidence of ability to navigate the complexities of global cross-functional teams.
• Ability to think big and proactively drive innovation beyond merely meeting requirements.

TO APPLY

For full consideration please upload both a resume and cover letter.

ABOUT US

We are WONGDOODY. 2000 innovators, creators and designers in 22 studios across the world. 

We create human experiences. Tell big stories for bold clients. Use design to save lives. For the past 30 years, WONGDOODY has been recognized as one of the most creative and innovative companies by Cannes Lions, Fast Company and EY, among others.

Since our founding, we have won hundreds of global awards for advertising, branding, experience design and strategy, while building a culture that consistently makes WONGDOODY one of the “Best Places to Work”. We recognize that our people and our values are paramount to our success. Now an Infosys company, our culture remains the same—open, inclusive and curious—rooted in Creative Democracy formed by our founders, Tracy Wong and Patrick Doody.

We're just getting started.

See how we're making an impact:

WONGDOODY is a proud Equal Employment Opportunity employer where we are committed to creating an equitable, diverse and inclusive workspace regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are intentional about creating a space that celebrates, embraces, and also reflects the diversity of the world we live in. Candidates from diverse backgrounds are strongly encouraged to apply.

All candidate information is kept confidential according to EEO guidelines.