Office Manager / Property Administrator

Housing Enterprise Solutions
London

About Housing Enterprise Solutions Ltd:

An Office Manager & Property Administrator required to work in an expanding property management company based in North West London. You MUST HAVE strong organisational & administration skills and a minimum of 1 year of working experience in residential property management. Otherwise, we are unable to consider your application. The position will be a on a 3 month rolling contract

What we are looking for:

This role is integral to the operations of the company, and the successful candidate will be responsible for ensuring the smooth running of the office and supporting the directors and the property management team. You must be flexible, organised and efficient and able to turn your hand to varying tasks, delivering the required results, be self-motivated and a problem solver.

The Roles and Responsibilities Include, but are Not Limited To:

  • Working alongside the Directors to assist in organising tasks and streamlining processes.
  • Overseeing all aspects of the day-to-day running of the office to ensure a smooth operation.
  • Managing the company subscriptions, purchasing all office supplies and managing all the peripherals.
  • Carrying out market research to obtain the best quotes.
  • Diary and email management for the directors.
  • Writing professional responses via emails and letters.
  • Answering the telephone and filtering the calls to the right department.
  • Supporting the Management Team in day-to-day tasks and co-ordination, including liaising with and dealing with tenants, landlords, trade and suppliers.
  • Assisting with reactive maintenance repair requests from the tenants.
  • Assisting with property inspections and checkin and checkouts and producing reports.
  • Dealing with aspects of Lettings administration from advertising properties, registering applicants, preparation of tenancy documentation.
  • Managing the compliance documents.
  • Support in Key management.
  • Attending appointments necessary and carry out tasks in and out of the office.
  • Adhoc tasks to support the team.

Required Experience and Skills:

  • Must have a minimum of 2 years proven experience in a similar role.
  • Have excellent communication skills and are proficient at writing professional emails.
  • Advanced knowledge of Microsoft Office (Word, Excel, and Outlook).
  • Highly organised and have an eye for detail.
  • Willing to take on new challenges.
  • Ability to work effectively in a fast-paced environment.
  • Must have proven time management skills.
  • Great work ethic.
  • Have knowledge of the letting regulations and property licensing.
  • A manual driving license is preferable.

Benefits:

  • Salary: £28,000 to £30,000 depending on experience.
  • 20 Days holiday + bank holidays.
  • Additional days off during Christmas period.
  • Company Pension scheme.
  • Growth within the company.
  • Be an integral part of a successful company.
  • Hours 9.00am - 6.00pm Monday to Friday.

This is an exciting opportunity for someone who is looking to build a career in a challenging and hands-on role and to be an integral part of the company. The job will allow you to learn everything you need to know in the industry and allow you to grow within the team.

Job Types: Full-time, Permanent

Benefits:

  • Company pension.

Experience:

  • Property management: 2 years (preferred).

Work Location: In person.

Posted 2026-01-12

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