Transformation Manager , Data and Tooling Specialist

Location: London, Birmingham, Bristol or Manchester

Hybrid work - 3 days on office, 2 days wherever to suit you

Why this job matters

The Data & Tooling Specialist plays a critical role in managing and enhancing the PMO’s digital reporting infrastructure. This role ensures that tools and reporting systems effectively support Transformation & Delivery both now and in the future. Maintaining the integrity of initiative data, and enabling data-driven decision-making across the organisation. By providing accurate, timely, and actionable insights, the role helps drive operational excellence and strategic alignment. Adapt to new business and technology-driven objectives to support the programme and its initiatives to continue to provide targeted information from key data metrics.

What you’ll be doing

• Administer and optimise PMO tools and reporting platforms (e.g., Power BI, JIRA, Smartsheet, ServiceNow, etc.).
• Ensure seamless integration between project management tools and reporting systems.
• Evaluate and implement new tools to improve reporting efficiency and data accuracy.
• Anticipate future data needs, identifying potential data sources, and designing scalable and robust data & tooling solutions.
• Develop and maintain dashboards and reports to support project tracking, portfolio health, and executive decision-making.
• Automate recurring reports to provide timely delivery of insights to stakeholders.
• Conduct regular audits and data quality, consistency and integrity checks across systems.
• Maintain metadata and documentation for data sources and reporting logic.
• Act as the point of contact for tooling and queries within the PMO.
• Fostering a data-literate culture through training and support to users on tools and dashboards.
• Work closely with IT and data teams to resolve system issues and implement enhancements.

Skills and Experience

• Highly proficient in managing and configuring tools like Power BI, JIRA, Smartsheet, or ServiceNow.
• Ability to design and maintain dashboards that support project tracking and executive reporting.
• Experience connecting multiple data sources and ensuring seamless data flow across systems.
• Strong understanding of data quality, consistency, and integrity principles.
• Familiarity with automating reporting processes using tools like Power Automate, Python, or SQL.
• Ability to maintain clear documentation of data sources, logic, and reporting structures.
• Skilled in gathering data and tooling requirements and translating them into technical solutions that address current and future programme needs.
• Ability to troubleshoot tool issues and identify opportunities for improvement.
• Supporting adoption of new tools or enhancements across delivery teams.
• Understanding of user roles, permissions, and data security within reporting platforms.
• Experience you would be expected to have
• Experience in a PMO, delivery, or operations environment.
• Hands-on experience on project management platforms.
• Proven track record of building dashboards for business stakeholders.
• Experience maintaining data accuracy and integrity across systems.
• Experience supporting delivery teams with tooling and data insights.
• Experience with supporting teams on tooling adoption and best practice.
• Familiarity with maintaining documentation and enforcing data & reporting standards.
• Demonstrated ability to identify and implement tooling or reporting enhancements.
• Experience driving end-to-end data automation.

Benefits

• 10% on target bonus
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
• 25 days annual leave (not including bank holidays), increasing with service
• 24/7 private virtual GP appointments for UK colleagues
• 2 weeks carer’s leave
• World-class training and development opportunities
• Option to join BT Shares Saving schemes.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.