Student Engagement Assistant

Applications open for current MDX students only

Are you a friendly, approachable, enthusiastic person who loves meeting new people? Would you like to work as an ambassador for an exciting, innovative and award-winning Students’ Union, supporting the delivery of our opportunities and events with students from across Middlesex University?

Our Engagement Assistants help us to deliver a wide range of events and opportunities and play a crucial in communicating MDXSU messages to the wider student body. As part of the team, you will be an ambassador for the Students’ Union, keeping students informed and getting them involved with everything MDXSU has to offer.

This is a fun, varied focused around supporting MDXSU’s central events and opportunities programmes, along with supporting with delivery of key projects throughout the year (including Welcome, MDXSU Elections, Graduation and more!). You could be working on front of house at a club night in MDX House, supporting a Student Group with an event, getting students excited about voting during the MDXSU Elections, chatting to students to gather their feedback, or even creating and delivering your own event ideas!

Duties and responsibilities
As an Engagement Assistant, you could be fulfilling a variety of different s and tasks from shift to shift depending on your interests, skills and availability, but the key responsibilities are outlined below:

• Acting as an ambassador for MDXSU, providing information about opportunities and events, and encouraging students to get involved.
• Supporting the delivery and facilitation of our central and student-led events programmes, including a mixture of daytime, evening and late-night events.
• Providing feedback and insight on our events programme, with the opportunity to devise and deliver your own events and activities.
• Promotion of events and opportunities, including supporting with content creation for social media.
• Assisting staff with promotion and delivery of key projects, including Welcome, Elections and Graduation.
• Collecting feedback and insight from students via conversations and surveys.

Skills and experience

Criteria:

Current Middlesex University student, enrolled to study in the 2025-26 academic year - Essential

Knowledge and Experience:

Experience in customer relations / a customer-facing - Essential

Experience using basic sound, lighting & audio-visual equipment - Desirable

Project management or event planning experience - Desirable

Experience in sales, promotion or marketing - Desirable

Good understanding of the work of Middlesex Students’ Union - Desirable

Attendance at previous MDXSU and/or student group events - Desirable

Attributes and Skills:

Passion for supporting fellow students to make the most of their time at MDX - Essential

Excellent verbal communication skills - Essential

Confident and friendly - comfortable approaching and talking to new people - Essential

Ability to make people feel welcome and at ease - Essential

Proactive approach to problem-solving and ability to use initiative to problem solve - Essential

Able to work alone when required - Essential

Team player - Essential

Attention to detail - Essential

Values & Ethics:

Positive attitude - Essential

Commitment to equal opportunities and working with a culturally diverse student body - Essential

Location
Normally located on the MDX Hendon Campus, North London, some off-campus work may be required

Benefits
Middlesex Students’ Union is proud to be a London Living Wage employer. We understand that our job opportunities need to be flexible around your studies, and we are committed to providing development opportunities that help you to prepare for wherever your studies and career take you. This is a casual , with hours offered on an ad hoc basis based on organisational need.