IBA Account Handler

HAYS
London

Job Description

IBA Account Handler

Your new company An established and progressive insurance brokerage based in London, offering a hybrid working pattern (typically 2-3 days in the office). The business is recognised for its inclusive culture, strong focus on employee growth, and lively office environment. With an emphasis on flexibility, wellbeing, and long-term development, this is a place where you’re encouraged to shape your role and build a career across a wider group.
Your new role As an IBA Account Handler, you will oversee a portfolio of client accounts and manage all aspects of Insurance Broking Accounts (IBA) across multiple brands. Your responsibilities will include:

  • Investigating and allocating cash
  • Leading credit control activity and ensuring prompt debt collection
  • Processing payments for claims and return premiums
  • Producing accurate, timely MI reports
  • Working with internal teams and external partners to resolve queries
  • Preparing and issuing statements of account
  • ️ Ensuring adherence to FCA CASS 5 Client Money Rules
  • ️ Maintaining accurate ledgers and financial records
  • Identifying potential bad debts and escalating where required
  • Building strong working relationships to support financial performance
This is a detail-focused, client-centric role where your financial expertise and communication skills will be essential.
What you'll need to succeed
  • Previous experience in an IBA role
  • Strong MS Office capability
  • Knowledge of Global XB (advantageous)
  • Excellent written and verbal communication skills
  • Ability to influence stakeholders and resolve issues effectively
  • A proactive, resilient, and professional approach
What you'll get in return
  • Competitive salary
  • 10% employer pension contribution (with 5% employee input)
  • Generous annual leave allowance
  • Private medical insurance
  • Annual bonus scheme
  • Discounts at major retailers, gyms, restaurants, and more ️
  • Access to wellbeing initiatives and career development support
  • A vibrant, inclusive culture with regular social events and recognition programmes

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
# 4736360
Posted 2026-05-04

Recommended Jobs

Band 6/7 Locum Physiotherapist - Romford

Pulse
London

Job Title: Locum Physiotherapist Banding: 6/7 Location: Romford Rate: £24 – £27 per hour Start Date: ASAP Duration: 3 months Working Hours: Full-time Opening Paragraph: …

View Details
Posted 2025-07-31

Motor Vehicle Technician

Affinity Steps
London

Join Our Team: Motor Vehicle Technician in London An established London main dealer is seeking experienced Motor Vehicle Technicians for a Skilled Worker Visa-sponsored role . This opportunity a…

View Details
Posted 2026-01-18

RVN Required for Fixed Term Maternity Contract in Middlesex

VetPro Recruitment
Middlesex

VetPro Recruitment are searching for an RVN for a fixed term 12 month maternity contract in a busy hospital in Middlesex.  The role would suit a newly qualified or soon to be qualified RVN who enjoys…

View Details
Posted 2026-04-06

Class Teacher (initially Nursery Teacher)

Teaching Vacancies
Barnet, Greater London

What skills and experience we're looking for • Is a strong, reflective classroom practitioner with high expectations for all pupils • Is passionate about inclusion and meeting the needs of every …

View Details
Posted 2026-04-28

Business and Economics Teacher - TLR Opportunity (£5000)

Marchant Recruitment
Hounslow, Greater London

Business and Economics Teacher – Hounslow, Outer London &##128176;&##128188; Drive Excellence in Enterprise and Market Analysis at a Successful Academy We are seeking an enthusiastic, highly e…

View Details
Posted 2025-11-12

Year 6 Teacher - Welling

Marchant Recruitment
Bexley, Greater London

We are seeking an experienced, enthusiastic, and dedicated Year 6 Teacher to join a supportive and inclusive primary school in Welling, starting as soon as possible. This is an excellent opportunity …

View Details
Posted 2026-02-04

Early Years Educator Level 4 -

Professional Training Solutions Apprenticeships
Northolt, Greater London

Early Years Educator Apprenticeship (Level 4) Little Scholars Nursery Location: 38 Petts Hill, Northolt, London UB5 4NL Working Hours: 40hours per week on a flexible shift pattern Salary…

View Details
Posted 2025-12-19

Physics Teacher - Harrow Independent School

Marchant Recruitment
Harrow, Greater London

School Status & Location Sector: Leading Independent School (with Sixth Form). Borough: Harrow Start Date: Permanent, full-time role commencing January or April 2026. The Opportunity & Sc…

View Details
Posted 2025-12-19

English Literature Teacher | Brent (Inner London)

Marchant Recruitment
Brent, Greater London

We are excited to be working with a prestigious Independent school in Brent to recruit a committed English Literature Teacher. This full-time, permanent position starts in April 2026 and offers a fan…

View Details
Posted 2026-03-06

Spanish Teacher - Independent School - Merton

Marchant Recruitment
Merton, Greater London

Spanish Teacher - Independent School - Merton We are looking for a Spanish Teacher for an Independent School in Merton. This is a full time position to start as soon as possible and the school is …

View Details
Posted 2026-01-24