Control Manager - Business Operations - Senior Associate

JPMorganChase

London

Job Description
This position offers career growth and skill development opportunities, supported by a collaborative and dynamic team environment. Leverage your expertise in risk management to make a significant impact and advance your career with us.
As a Global Corporate Banking (GCB) Control Officer - Associate within the Business Operations team, you will play a role in the management of risk and control self-assessment, issue resolution, and ongoing control monitoring. You will collaborate with key stakeholders to enhance control processes and contribute to strategic projects, ensuring robust risk management practices. This role is integral to maintaining a strong control environment and driving continuous improvement.
Working with a globally located team, you will oversee key control and operational risk management, by identifying areas for control enhancement and process improvement. Supported by leadership and programs that foster growth and career mobility, this role allows for the development of skills and capabilities, making you more agile and versatile in reaching your career potential.
Job Responsibilities
Support the management of Risk & Controls Business Operations by ensuring effective oversight and governance.
Facilitate daily operations of the Controls team, including issue validation testing and exam readiness walkthroughs.
Assist with internal and external audits and exams by providing essential documentation and explanations.
Develop and maintain comprehensive reporting on the risk and control framework.
Collaborate with stakeholders to address control variances and enhance controls.
Enhance monitoring and reporting processes to deliver insightful metrics.
Monitor and evaluate the effectiveness of controls, identifying areas for improvement.
Required Qualifications, Capabilities, And Skills
Bachelor's degree or equivalent experience in financial services.
Experience in controls, audit, quality assurance, risk management, or compliance.
Strong business acumen with knowledge of regulatory and controls environments.
Proficient in Microsoft Office Suite, Alteryx, and QlikSense.
Exceptional written and verbal communication skills.
Strong networking and relationship-building skills.
Excellent problem-solving and analytical skills.
Highly organized and adaptable in a fast-paced environment
Preferred Qualifications, Capabilities, And Skills
Ability to understand a complex global business and regulatory requirements.
Work autonomously to affect change in a fast-paced environment.
Ability to make informed decisions and influence stakeholders.
Strong problem solving and analytical skills
A curious mind that prefers to go deep to understand details
ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

Posted 2025-09-07

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