Property Management Manager

• Location: Ealing
• Job Type: Permanent, Full-Time
• Salary: £32,500 - £43,000 basic (OTE up to £55k) company car

We are seeking a dynamic Property Management Manager to lead our vibrant team in Ealing. This role offers the opportunity to drive a team dedicated to providing exceptional service to landlords and tenants, ensuring a rewarding and challenging work environment.

• Manage a team of property managers overseeing a portfolio in Ealing, Hayes, and Shepperton.
• Lead daily meetings to ensure team alignment and focus on objectives.
• Coach team members to achieve customer satisfaction indices.
• Monitor and assess performance, including conducting one-to-one meetings.
• Ensure compliance with all regulatory standards and maintain a risk-averse environment.
• Conduct property inspections and negotiate tenancy extensions or renewals.
• Coordinate with contractors for maintenance or repair issues.
• Handle deposit returns, rental arrears, and eviction processes.
• Ensure all properties meet health and safety standards.
• Build and maintain strong relationships with landlords and tenants.
• Manage complaints and complete all check-in and check-out procedures, including full inventory reports.

• Full UK Driving Licence for a manual vehicle.
• Minimum of 3 years’ experience in property management within residential lettings.
• Proven ability to foster a positive team spirit and enjoyable working environment.
• Strong leadership skills with a focus on team development and career advancement.
• Excellent communication skills and ability to maintain strong client relationships.
• In-depth knowledge of current residential lettings legislation.

• Competitive salary with potential for supplementary payments during initial months.
• Company car or monthly car allowance.
• 30 days holiday allowance per year, including bank holidays.
• Company smartphone for role-related tasks.
• Industry-leading training and opportunities to earn nationally recognised qualifications.
• Clear pathways for career progression.

To apply for the Property Management Manager position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.