Hospitality Supervisor

We are looking for an enthusiastic, motivated and experienced Hospitality Supervisor to join our team.

The successful candidate will play an important role in overseeing daily operations, supervising staff and ensuring our guests receive an excellent standard of service. You will lead by example, maintain high standards and help create a welcoming and positive environment for both guests and team members.

Key Responsibilities

• Supervise and support the day-to-day hospitality operations.
• Lead, motivate and manage the team to deliver outstanding customer service.
• Ensure high standards of cleanliness, presentation and hygiene.
• Handle guest enquiries, feedback and complaints professionally.
• Assist with staff training, rotas and performance management.
• Monitor stock levels and assist with ordering and inventory control.
• Ensure health and safety procedures are followed.
• Support management in achieving operational targets.
• Ensure smooth service and efficient running of the venue.

Requirements

• Previous experience in a hospitality supervisory or team leader role.
• Excellent customer service and communication skills.
• Strong leadership and organisational abilities.
• Ability to work under pressure in a busy environment.
• A positive attitude and a hands-on approach.
• Good problem-solving and decision-making skills.
• Flexible availability, including evenings and weekends where required.

About Us

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.

Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Could you bring your spark to Restaurant Associates? today, we'd love to hear from you.