Service Manager

Service Manager needed in East London Paying £31.19 per hr ref 133010

Full time hours on a temporary basis

Key Responsibilities

As Service Manager, you will be responsible for the strategic and operational management of a broad range of environmental services, including:

• Street and estate cleansing services
• Refuse and recycling collection services
• Waste management and commercial waste operations
• Graffiti removal and public realm maintenance
• Gulley cleansing and flood prevention activities
• Market cleansing operations
• Winter maintenance services, including gritting and snow response
• Oversight of waste transfer station operations

In addition, you will:

• Lead, motivate, and manage a large operational workforce of up to 150 employees through Supervisors and an Assistant Service Manager.
• Ensure services are delivered efficiently and in accordance with performance standards, service objectives, and regulatory requirements.
• Drive continuous improvement initiatives to enhance service quality, productivity, and customer satisfaction.
• Monitor operational performance through the effective use of management information, KPIs, and performance reporting.
• Manage budgets and resources effectively to ensure value for money and operational efficiency.
• Ensure full compliance with health and safety legislation, environmental regulations, and operational procedures.
• Investigate and address service failures, implementing sustainable solutions to prevent recurrence.
• Build strong relationships with stakeholders, contractors, partner organisations, and local businesses.

If you are interested in the role, please email your CV to [email protected] quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared