Business Transformation Manager / Change Consultant
- Lead an initial discovery and change assessment phase.
- Assess business impacts, risks, and organisational readiness.
- Develop and deliver a pragmatic change management strategy and adoption plan.
- Validate and improve future-state business processes.
- Design and document an operating model, including roles, responsibilities, ownership, and governance.
- Facilitate stakeholder engagement workshops across operational and leadership teams.
- Produce communications, training, and engagement plans.
- Define measurable benefits, success metrics, and benefits tracking mechanisms.
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