Facilities and Workspace Coordinator Team Leader

Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues who'll think out of the ordinary and we put them in environments where they'll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves.

Are you an organized and proactive leader passionate about creating exceptional work environments?

We are seeking a Facilities and Workspace Coordinator Team Leader (FWCTL) to play a pivotal role in maintaining a productive and safe workspace for our employees. This multifaceted position is essential for supporting our management team and ensuring that our office environment fosters creativity, collaboration, and focus.

What You'll Do:

• Lead and Inspire: Supervise and support a diverse team of Facilities and Workspace Coordinators, providing guidance, training, and performance feedback to enhance team productivity and morale.
• Manage Operations: Oversee daily operations, including office management, security protocols, mail logistics, and floor coordination, ensuring a seamless and efficient work environment.
• Enhance Standards: Proactively address and resolve facilities issues (e.g., maintenance, cleaning, and engineering) to uphold high office standards that contribute to positive employee productivity and morale.
• Locker and Supply Management: Oversee personal and fitness studio locker management, ensuring proper allocations and maintenance, while also managing office supplies to maintain adequate stock levels within budget.
• Coordinate Logistics: Organise logistics for office events and meetings, including setup and takedown, and ensure meeting rooms are well-prepared and equipped.
• Safety First: Take on First Aid and Fire Marshal responsibilities, completing necessary training and ensuring compliance with health and safety regulations to maintain a safe workplace.
• Relationship Building: Foster strong relationships with external contractors, courier services, and postal services to ensure smooth operations and address any issues promptly.
• Reporting and Analysis: Produce monthly reports for the Hard Services Facilities Manager, detailing key responsibilities and operational metrics.

What We're Looking For:

• Experience: Extensive experience in workplace support, security management, logistics, or a facilities multifunctional role, with demonstrable leadership experience.
• Qualifications: Membership or Associate Membership of IWFM and a relevant health and safety qualification (desirable or working towards IOSH/NEEBOSH).
• Technical Skills: Strong understanding of maintenance procedures, building systems, and compliance regulations; experience using CAFM and AutoCAD systems.
• Interpersonal Skills: Excellent written and verbal communication skills, with the ability to build rapport and work collaboratively with diverse teams and stakeholders.
• Attention to Detail: High attention to detail while operating effectively in dynamic, fast-paced work environments.
• Organizational Skills: Strong organizational skills with the capacity to prioritize tasks strategically and consistently meet critical deadlines.
• Proactive Problem-Solving: A proactive approach to addressing workplace challenges, demonstrating adaptability and resourcefulness.
• Handyman Skills: Basic handyman skills to assist with routine maintenance and minor repairs

Working Environment and Timings

This role is primarily based in an office environment but may require occasional physical tasks such as lifting and moving packages and furniture. The successful candidate will need to be adaptable and prepared to handle a diverse range of activities.

As the FWCTL in the CS&W workplace coordination function, you will oversee the expected operations between 07:30 and 18:00. To ensure optimal staffing levels, we implement a shift system including a one-hour lunch break. You will be expected to work flexibly across these hours. However, there may be occasions where you will need to start earlier or finish later, based on departmental needs. Please note that this role is 5 days in the office.

If this is the role for you, click apply today and the team will be in touch shortly!

Wellbeing

Wellbeing Subsidy, Corporate Gym Membership, Virtual GP, Peppy Health App (Fertility, Menopause and Early Parenthood), Optional Private Medical & Dental Insurance

Monetary

Non-contributory Pension & Discretionary Bonus

Life & Income Protection

Life Assurance, Critical Illness & Income Protection

Travel

Season Ticket Loan & Electric Vehicle Scheme

Embedded in our culture is a sense of belonging and inclusion. This creates an environment in which everyone is free to be themselves which helps to drive innovation, creativity and ultimately business performance. At Investec we want everyone to find it easy to be themselves, and to feel they belong. It's a responsibility we all share and is integral to our purpose and values as an organisation.

Research shows that some candidates can be reluctant to apply to a role unless they meet all the criteria. We pride ourselves on our entrepreneurial spirit here and welcome you to do the same – if the role excites you, please don't let our person specification hold you back. Get in touch!

Recite Me

We commit to ensure that everyone is fairly assessed during our recruitment process. To assist candidates in completing their application form, Recite Me assistive technology is available on our Careers pages. This can be accessed by clicking on the ‘Accessibility Options' link at the top of the page.

The Recite Me tool includes a screen reader, styling and customisation options, a series of reading aids, a translator and more.

If you have any form of disability or neurodivergent need and require further assistance in completing your application, please contact the Careers team at [email protected] who will be happy to assist.