Workday Systems & Analytics Manager

Job Summary

We are seeking a highly skilled and analytical Workday Systems and Analytics Manager to support in the implementation and then the ongoing enhancement of our Workday HCM system, with a key focus on reporting, analytics, and system optimization. This role will work across HR, Finance and IT, ensuring accurate data, smooth system functionality, actionable workforce insights and driving operational efficiencies across HR. This role requires a proactive individual who thrives in a dynamic environment and has a passion for enhancing HR technology solutions.

The Workday Systems and Analytics Manager will report into the Global Head of HR Operations and will manage a HRIS data analyst.

Job Description

Key Responsibilities:

System Administration & Support

Working alongside Workday functional consultants, review initial configuration build of Workday in order to take responsibility for ongoing maintenance post go-live of Workday

Working closely with the HR SME’s, post go-live of Workday identify opportunities for improvement of business process efficiencies across all Workday SKUs

Monitor and validate the systems data integrity, working closely with the HR operations specialists to troubleshoot system issues to identify and rectify data discrepancies, implementing effective solutions

Maintain security roles, user access, and audit controls

Troubleshoot and resolve functional and data issues within Workday

Monitor and manage system performance across production and test tenants

Participate in Workday release review, regression testing, and deployment of new features

Develop and maintain Workday documentation, including user guides, training materials, and process flows

Facilitate user training sessions to promote effective use of Workday among HR team members and employees, improving user experience of the system

Working with the HR team, identify opportunities to automate manual HR processes through system workflows, reducing administrative burden and improving efficiency

Reporting & Analytics

Design, develop, and maintain custom Workday reports (simple, advanced, composite).

Build and maintain calculated fields, dashboards, and scorecards for HR and leadership use.

Deliver recurring and ad hoc workforce analytics reports (e.g., headcount, turnover, DEI metrics)

Partner with HR leadership to translate data into strategic insights

Ensure data accuracy, compliance (EEO, ACA, GDPR), and consistency across reports

Integrations & Data Management

Support inbound and outbound integrations related to payroll, benefits, and third-party systems

Perform data loads and corrections using EIBs

Monitor data quality and support data governance initiatives

Stakeholder Engagement & Documentation

Collaborate with HR business partners, recruiters, and finance teams to gather requirements

Provide technical expertise and training to end users on Workday functionality and reports

Maintain clear documentation for configurations, processes, and reporting assets

Experience and Qualifications:

3-5 years of demonstrable experience working with Workday as an Workday Systems Administrator and or Analyst

Strong oral and written communication skills, with the ability to articulate technical concepts to non-technical stakeholders

Strong understanding of HR processes and practices, including recruitment, onboarding, performance management, absence and payroll

Excellent problem-solving skills and attention to detail

Ability to work independently and collaboratively in a team environment

Experience in supporting Workday upgrades and configuration of Workday to support business change

Experience with HR data migration and system implementation projects

Experience of supporting system integrations, working closely with IT, monitoring performance, escalation of issues and working with the wider HR operations team to ensure the smooth running of critical integrations e.g. payroll

Workday certifications such as Workday HCM Core, Reporting, Talent, Payroll, Absence, or other relevant modules

Bachelor's degree in human resources, Information Technology, Business Administration, or a related field is preferred but not essential

Skills

IT Data Analysis

Building and Managing Teams

Data Access and Reporting

Supervisory Leadership

Data Modeling