EVENTS EXECUTIVE

Summary

Events Executive

At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.

Just some of the benefits you will enjoy as a Public Area Attendant at Andaz London Liverpool Street, a concept by Hyatt Hotels

• 12 complimentary nights a year across Hyatt Hotels worldwide

• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

• Free meals on duty

• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

• Uniform provided and laundered complimentary

• Headspace membership and access to our Employee Assistance Programme

• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About You:

You are a highly organised and detail-oriented individual with a strong track record in delivering well-executed and impactful events. With excellent communication skills and a hands-on approach, you thrive in a fast-paced environment and take pride in managing every stage of the event process with precision.

What you will do as a Events Executive:

• Manage group bedroom blocks, including setting up blocks, managing rooming lists, release dates and special client requirements

• Liaise with clients to finalise all group-related details, including payment terms, billing arrangements and any additional services

• Ensure all contracted deposits and prepayments are received in line with hotel policy and communicated clearly to internal stakeholders

• Maintain accurate group booking information in the Opera system

• Attend and contribute to the weekly Events & Groups Operational Meetings, communicating key updates across all relevant departments

• Conduct site visits and client show rounds as required

• Host pre- and post-event or group meetings to ensure delivery of client expectations

• Keep up to date with competitor activity and market trends, contributing to business development and upselling opportunities where possible

• Collaborate with the wider Sales & Events team

• Skills required

• Previous experience within Events and Sales in a similar environment/property is essential

• Strong knowledge of Events and Sales process

• Driven/competitive individual who thrives on achieving of their targets

• Excellent communication skills

• Customer-focused

• Fluent in written and spoken English

• IT skills, with a preference for knowledge of Opera

• Impeccable attention to detail and exceptional organisational skills required

• Effectively manage time ensuring the completion of all pre-set tasks on a daily basis.

About Andaz London Liverpool Street

Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Public Area Attendant role and start your journey with Andaz London Liverpool Street!