Specialist Content Writer

The Key Support Services
London

Specialist Content Writer | London | £33,000 - £36,000 | Full Time, Fixed-Term Contract (9 months)

The role

The Key is looking for an exceptional content writer who can deliver at pace, to join us as a specialist content writer for our market-leading support services. You will research, write and maintain practical, engaging and exceptionally high-quality content to meet the needs of school leaders. 

You will:

  • Research and write about diverse topics, combining rigorous desk research with trustworthy external sources, internal expertise, and user research
  • Produce content in varied forms, according to our content roadmap, and in response to questions from school and trust leaders and governors, following agreed deadlines - on time and in full
  • Enhance your specialised sector knowledge, and use this knowledge to make sure content is kept up to date, as well as to spot opportunities to create new resources
  • Respond to incoming questions from our members, and use these insights into what education leaders need to determine what to write or when to create new content
  • Use qualitative and quantitative feedback and insights (including user research) to adapt our content, so we can provide the most practical and actionable information and resources possible

Requirements

The ideal person

You will have:

  • First-class research and writing skills, evidenced by at least 2 years of experience in a writing or content design role
  • A proven ability to seek out high-quality sources and information, with the confidence and initiative to approach sector leaders and subject experts to get the insights you need
  • Strong editorial judgement and decision-making
  • A track record of delivering high-quality work to deadlines, and proactively communicating progress towards these
  • A creative spark and a strong commercial awareness in spotting opportunities for high-impact content across a range of formats - everything from case studies to model policy documents, checklists, and training content
  • A ‘go-getter’ attitude, embracing new challenges for the sector and how we might solve them, while modelling a proactive approach to uncertainty and improvement
  • A strong focus on professional learning

It would be nice if you have:

  • An interest in, and ideally, experience of one of the following areas of the education sector:
    • School administration, funding and finance
    • School inspection and improvement
    • Behaviour and attendance
    • SEND and inclusion
    • Strategic school leadership
    • School and trust governance
  • Experience creating AI-enabled content solutions or experiences
  • Experience using a range of user research techniques

If you don’t meet all of the above but have a genuine interest in joining our team please get in touch - we’d be very happy to chat.

Benefits

Why work for us

We place huge importance on caring for and developing our people. If you join us, you can expect a good work-life balance and the training and support you need to succeed in your role and continue to progress. 

We’re a socially conscious company, but one that also likes to have fun! We offer flexible working, a generous holiday allowance, flexible hours, buying and selling holiday, enhanced maternity pay, free breakfast, fruit, drinks, regular socials and much more.

You’ll be joining the content team at an exciting time, as we leverage new technologies and innovate to evolve our services. 

This role is based in London, but you can work from anywhere in the UK as long as you can make it into the office 2 times a month for whole-team office days. 

How to apply

Please upload your CV and covering letter below. In your cover letter, please explain why you think you would be right for this role, how your experience fits, and why you would like to work at The Key.

Posted 2025-07-21

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