Senior Business Analyst (commercial insurance policy lifecycle)

Description

Title – Senior Business Analyst (commercial insurance policy lifecycle)

Location - 10 Fenchurch Avenue, London EC3M 5BN

Hybrid - Should able to travel to office 2 days/week or as needed

We are seeking a Senior Business Analyst with a strong background in the insurance industry, particularly within commercial lines. The ideal candidate will possess deep expertise in the policy lifecycle, business processes, and the core functionalities of Policy Administration Systems (PAS). This role is crucial for bridging the gap between business needs and technical solutions, ensuring our systems and processes are optimized for efficiency and effectiveness.

Responsibilities:

• Serve as a subject matter expert on the commercial insurance policy lifecycle, including quoting, binding, endorsements, renewals, and cancellations.
• Analyze and document business processes, identifying areas for improvement and automation within our Policy Administration System.
• Collaborate with business stakeholders to gather, refine, and document business requirements for system enhancements and new projects.
• Translate business needs into clear, concise functional and technical specifications for our development teams.
• Act as a liaison between business users and IT teams, ensuring clear communication and alignment on project goals.
• Support system testing, including creating test cases, performing user acceptance testing (UAT), and validating system functionality against business requirements.
• Provide training and support to business users on new system features and processes.
• Utilize SQL to query data, analyze system behavior, and support reporting needs.
• Stay current with industry trends and best practices in commercial insurance and Policy Administration Systems.

Qualifications:

• Proven experience as a Business Analyst in the commercial insurance sector is required.
• Extensive knowledge of the end-to-end commercial insurance policy lifecycle.
• Hands-on experience with Policy Administration Systems is a must.
• Strong understanding of insurance business processes and workflows.
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in writing clear and comprehensive business and functional requirements.
• Experience with Agile or other project management methodologies.
• Strong SQL knowledge for data analysis and querying is highly beneficial.
• A bachelor’s degree in Business, Information Technology, or a related field, or equivalent work experience.