Operations Administrator

🌍 Our mission

We don’t only maintain lifts and escalators — we transform how they’re operated.At WeMaintain, we build tech that empowers the people who keep cities running, making building maintenance smarter, faster, and more human.

🔧 Why join us?

You don’t have to choose between autonomy and stability .

Big companies offer structure but little ownership or recognition.
Small companies offer freedom but not always clear direction or long-term support.

At WeMaintain, you get both:

• Autonomy backed by real support and modern tools
• A culture of trust, transparency, and respect
• Career growth and opportunities for internal mobility
• A team that values grit, perseverance, and the drive to make a real impact

Our values come to life every day:

🤝 Care — Respect and support for clients and colleagues
💪 Grit — Persistence and high standards to get things done right
🌱 Uniqueness — Encouragement to share ideas and challenge the status quo

🙌🏼 Who Are We Looking For?

We are searching for an Operations Administrator to join our team in London.

📌 What Will Your Future Role Be?

• Handling customer queries via phone and email, providing excellent customer service.
• Coordinating with field teams to ensure timely execution of work.
• Supporting the supply chain by ordering and tracking parts to guarantee quick delivery.
• Managing schedules, including booking meetings and rooms.
• Communicating with suppliers and contractors to facilitate operations.
• Collaborating with internal departments like Finance and HR to ensure seamless processes.
  

👑 You Are the Right Person for Us If:

• You have proven administrative experience , ideally within an operations or service-based environment.
• Prior experience within the lift or property management industry is a strong plus.
• You are a highly organised individual with strong communication and multitasking skills.
• You thrive in a fast-paced, collaborative environment and have a proactive attitude.
  

✏️ How to Apply?

We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us.

What we value most is drive, curiosity, and potential — not a perfect resume.

To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better.

Our culture is built on trust and autonomy. We believe the best work happens when people can truly be themselves. Whatever your background, journey, or identity, we warmly encourage you to apply.

🎯 Recruitment Process:

1. Video call interview with Summer, Recruitment Manager and/or Rachel, Service Desk Manager - 40 minutes
2. Face to face meeting with our Branch Manager - 60 minutes