Technical Services Engineer - Broadcast and Creative Technology Sector

Status: Permanent, full time

Location: Remote London based, with UK travel

Report to: Technical Services Director

Hours: 42.5 hours per week, 9am to 5.30pm with an element of flexibility plus on call as required

Salary: £40,000 - £55,000 depending on experience

Benefits: Pension, holiday scheme, private medical scheme, annual health checks, birthday off

Are you:

Passionate about state of the art professional broadcast media, post production, professional audio , tv production, video editing, creative technology?
A qualified and experienced Avid ACSR Engineer?
A Technical Services Engineer with proven experience providing technical support in a broadcast, post production or reseller environment?
Looking to further develop your career in a business with ambitious growth plans?

Would you:

Like to work directly with leading clients (BBC, Sky, ITV), partners (Avid, Editshare, Panasonic) and like-minded colleagues
Like to further develop product, technical and industry knowledge?
Like to work at a place where all employees rate us a ‘Great Place to Work’

Do you:

Have proven experience of systems installation, integration, operation and design of solutions in the broadcast and creative technology sector, including Asset Management and Backup or Archive systems?
Have an up to date Avid ASCR Certification in Media Composer, Nexis, Media Central | Production Management and Media Central | Cloud UX?
Have knowledge of professional audio and video software?
Have excellent customer service and relationship management skills and experience?

And are you based in London and can reliably commute across London and the UK when required?

We would love to hear from you.

The opportunity:

This is a new role; as our Technical Services Engineer you will be delivering technical support services to existing and new clients. In addition, you will be providing technical, workflow and presales support to the solutions team.
The role will be based remotely and you will work at our clients based in London and it will involve travelling across the UK to perform installations along with reactive and scheduled support visits to our valued clients across the UK.
We are proud to share that we have a great track record of developing our own colleagues and providing great career development opportunities, this really is a unique time to join our team.

The Company:

Digital Garage specialises in the design, supply, installation and support of equipment, systems and solutions to the television, broadcast, post-production and professional audio industries.
Established in 2001 we have an impressive client base and supply cutting edge technology in the UK and globally.
We are a small close-knit team where we pride ourselves on putting our clients first.
You could really make a difference to our team and business and
You could play a huge part in the exciting growth plans of Digital Garage….… are you tempted? Read on …….

The ideal person - you will bring with you:

Essential:

Proven experience of systems installation, integration, operation and design of solutions in the broadcast and creative technology, including Asset Management and Backup or Archive systems.
Up to date Avid ASCR Certification in Media Composer.
Up to date Avid ASCR Certification in Nexis.
Up to date Avid ASCR Certification in Media Central | Production Management
Up to date Avid ASCR Certification in Media Central | Cloud UX.
Proven technical understanding in TV and Audio production.
Good knowledge of Windows, Mac OS and Linux operating systems.
Good knowledge of networking best practices.
Project co-ordination skills.
Professional customer service, pleasant and friendly style with ability to adapt your style to customers and stakeholders.
Experience of agile working/ working in a ‘just in time’ environment.
Excellent organisational skills and ability to multitask.
Clean driving licence.

Desirable:

Further Education - A levels, BTEC, Degree (or equivalent in media or technology related discipline)
Knowledge of systems used in Virtual Production, Motion Capture and Augmented Reality.
Knowledge of systems used in post-production such as Editshare, StorageDNA, ProTools, etc.
Proven experience of Audio over IP solutions.
Proven experience of Video over IP solutions.
Proven experience in the installation of SMPTE 2110 deployments.
Proven knowledge of cloud based workflows.

Does this sound like you? We would love to hear from you.

We can offer a great place to work, with a great atmosphere and a great opportunity for developing your career in a growing company.

Apply today.

Closing date 17th November 2025