Waiter/Waitress

Job Details

Our Group

At Ardent Pub Group, everything starts with people. Whether you’re walking into one of our pubs or joining our team, you’ll be met with genuine warmth. We build pubs that are rooted in their communities, driven by purpose and built to last.

We operate three acclaimed pubs - The George (Fitzrovia), The Cadogan Arms (Chelsea), and The Hound (Chiswick) - each rooted in tradition but full of fresh energy. In 2024, we were named Food-Led Pub Group of the Year at the R200 Awards, with The Cadogan Arms and The George both featured in the Top 100 Gastropubs list.

As hospitality’s highest-scoring B-Corp certified company, we’re committed to doing business the right way - balancing exceptional guest experiences with meaningful social and environmental impact. Our culture is just as important as our performance, which is why we’re proud to be recognised in CODE Hospitality’s Happiest Places to Work 2025.

Our mission is to deliver the gold standard of public houses - where quality food, drink, and service create exceptional experiences. If that resonates, we’d love to hear from you.

Benefits and Culture

• 50% APG Discount and similar with external hospitality partners

• £1000 quarterly Values team award
  

• Private Healthcare with Vitality (dependent on role and length of service)
  

• 40% off with Virgin Active, PureGym & Nuffield Gyms
  

• Employee of the Month Awards
  

• Tasty and nutritious Staff meals
  

• Employee Referral Bonus up to £800
  

• WSET Training
  

• Industry leading training
  

• Supplier trips
  

• Twice yearly staff parties
  

• 1 paid day per year to donate to a charity of your choosing
  

• CODE Membership
  

• LOS, Bday, Maternity, Paternity, Wedding Gifts
  

• Wagestream - Advance your pay
  

• Bespoke coaching and training courses with The Good Life

The Position

As a Waiter/Waitress at The Hound, you'll be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service, and you will continually lead and inspire the front of house team to do the same.

If you have the following, then we want to hear from you:

• Prior experience as Waiter/Waitress within a fast paced quality restaurant or pub;

• Eagerness to roll your sleeves up and get stuck in;

• A creative approach with impeccable attention to detail;

• Passion for food and hospitality, along with the eagerness to continually learn;

• The desire to develop your Waiter/Waitress career within an ambitious and trend-setting pub group.

Our commitment to Equity, Diversity and Inclusion

At Ardent Pub Group, the greatest welcome isn’t just something we give to our guests — it’s something we extend to everyone who walks through our doors. Our pubs are built on warmth, character and community, and that only works when the people who make them thrive feel respected, valued and able to be themselves.

We believe that a diverse team makes for a better pub: richer ideas, better problem-solving, more creativity and a stronger connection to the communities we serve. Inclusion isn’t an initiative for us — it’s part of how we operate every day.