Duty Manager - Jetts Fitness

Love Recruitment
London

Duty Manager – Jetts Fitness Hammersmith

Contract: 30 hours/week

Salary: £19,500 per annum

About Us

Jetts Fitness is an affordable, boutique-style gym, open 24/7 and built around our members' results. We pride ourselves on offering a warm, welcoming environment where members and staff alike feel valued and motivated. With a strong community feel and a commitment to high standards, we’re now looking for a passionate and experienced Duty Manager to help drive daily operations, elevate the member experience, and support our local outreach efforts.

The Role

As Duty Manager, you'll be the go-to leader on shift — ensuring smooth day-to-day operations, delivering great customer service, supporting sales, and creating energy on the gym floor. You’ll play a key part in growing our membership by delivering exceptional tours and follow-ups, while also engaging members through regular fitness classes.

Key Responsibilities

  • Teach engaging group fitness classes as part of your regular shift pattern
  • Provide high-quality, welcoming customer service to all members and visitors
  • Be the key sales contact on shift — delivering informative and enthusiastic gym tours
  • Follow up leads and manage prospective member communication via our CRM system
  • Make proactive outbound calls to engage new leads and support member retention
  • Sign up new members and assist with onboarding to ensure a smooth joining process
  • Maintain daily health & safety and cleanliness checks, reporting any issues promptly
  • Support and deliver local outreach activities to promote Jetts Fitness in the community
  • Contribute to a positive and inclusive gym culture, motivating both members and staff
  • Use club social media as a tool to engage with our current and prospective members
  • Keep the gym clean and organised whilst you are on shift performing regular walk throughs, cleaning and checks
  • Work closely with the wider team including our personal trainers to ensure our operational and commercial goals are met

What We’re Looking For:

  • Fitness Experience : Proven experience in a gym or fitness environment
  • Qualifications : Minimum Level 2 Fitness Instructor certification (Level 3 desirable)
  • Class Confidence : You enjoy teaching and can bring energy to group sessions
  • Sales-Focused : You’re comfortable using a CRM, making calls, and driving new sign-ups
  • Strong Communicator : You can build rapport in person and over the phone
  • Team Player : You support others and help create a high-performance environment
  • Detail-Oriented : You take pride in maintaining safety, cleanliness, and brand standards
  • Community-Minded : You enjoy engaging with the local area and representing our brand
  • Shift Ready : Comfortable with evening and weekend work as part of your contracted hours

Why Join Jetts Fitness?

  • Be part of a close-knit, community-driven gym that values people over profits
  • Play a hands-on role in helping members achieve real results
  • Lead and develop both your fitness and sales skills
  • Free gym membership and a welcoming team environment
  • Ongoing support and development opportunities

Posted 2025-07-01

Recommended Jobs

Graduate Marketing Executive

The Opportunity Hub UK
London

Marketing Fanatics Wanted! Are you geared up to start your journey as a Marketing Executive? This prestigious Mobile app marketing agency based in the epicenter of London is excited to find a new C…

View Details
Posted 2025-06-20

Head of Product - High Growth SaaS FinTech

Robert Half
London

Head of Product - High Growth SaaS FinTech Are you a Product Manager looking to become a Head of Product Management? Are you passionate about making a difference? Are you working for an FCA Re…

View Details
Posted 2025-05-20

Mechanical Maintenance Engineer

CBW Staffing Solutions
London

Mechanical Maintenance Engineer - London Wall - Tourist Attraction - Up to £42,000 Are you bored of working in an office? Would you like a role with NO CALL OUT! Are you mechanically qualified? If…

View Details
Posted 2025-07-02

Commercial Gas Engineer

HAMILTON ROWE RECRUITMENT SERVICES LTD
London

Commercial Gas Engineer London & M25 £50,000 - £55,000 per annum I am representing an established client in the building services sector who are currently seeking an experienced Commercial Gas Eng…

View Details
Posted 2025-06-27

Director, Trade Operations UK/IRE

Gilead Sciences
London

Job Description At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessl…

View Details
Posted 2025-06-10

Solar Sales Representative

Green Deal Energy Advisor ltd
London

Wir suchen einen kompetenten Außendienstmitarbeiter, der Vertriebsstrategien entwickelt und neue Kunden gewinnt. Der erfolgreiche Vertriebsmitarbeiter wird neue Verkaufschancen erschließen und Verkäu…

View Details
Posted 2025-06-27

Electrical Estimator

Deploy Limited
London

Leading M&E contractor, specialising in commercial fit-out projects, requires an Electrical Estimator with previous low voltage (LV) / building services experience. This is a permanent position, based…

View Details
Posted 2025-07-10

BI & Reporting Manager

Michael Page
London

Define and implement the reporting delivery roadmap in alignment with investment banking priorities, regulatory obligations, and data governance standards. Serve as the technical lead for reportin…

View Details
Posted 2025-07-08

Platform Architect - Commerce & Account Management

Nuffield Health
London

Platform Architect – Commerce & Account Management Barbican/Hybrid | Technology | Permanent | Full-Time Competitive salary available, depending on experience 37.5 hours per week Nu…

View Details
Posted 2025-06-20

General Manager In Training

London

Do you have experience of leading a team to success and fancy making a move into the hospitality industry? Or maybe you already have experience in hospitality management and are ready to take the nex…

View Details
Posted 2025-07-11