Front of House Team Member

English National Opera
London

Salary: £14.80 per hour

Hours: Casual

Location: London Coliseum

 

We are seeking Casual Front of House Team members to join our team at the London Coliseum.

We’re passionate about the ability of art to connect, uplift and inspire people, and the journey starts with our Front of House Team. Being part of our friendly and ambitious Front of House Department is a fun, varied job where the whole team work together to provide a fantastic experience for anyone who walks through our doors. We’re looking for people who take real pride in connecting with our varied audience members and delivering a service tailored to each individual.

If you’re passionate theatre lover with customer service experience and the ability to work well under pressure, we’d love to hear from you.

 

Requirements:

• Experience working in a fast-paced customer service environment

• Disciplined timekeeping skills and first-class presentation

• The ability to work flexible shifts, weekends and evenings on a consistent reliable basis

• Ability to adapt to different work styles depending on audiences and/or the performance

• Confidence under pressure to deliver positive messages, convey house policy and find solutions to problems

• Comfortable providing support to the wider team and working independently

• Proactive and creative approach to work

• Fluency in the English language and excellent communication skills, with a confident ability to engage with both individuals and groups

• Over 18 years old

 

Please see our recruitment pack for more details.

Application deadline: 10am, Friday 29 May 2026

Interviews: 16 & 17 June 2026

Induction: 24 June 2026

Reasonable adjustments: If you require any reasonable adjustments for the application or interview process, please contact [email protected]

London Coliseum is an Equal Opportunities employer, and we strive to create an inclusive working environment that reflects the diverse communities we serve. As we work to address underrepresentation in our workforce, we particularly encourage potential candidates from underrepresented groups and communities to apply, including those from global majority backgrounds and/or with protected characteristics, including race, disability, sexual orientation, gender reassignment and religion and belief. We will provide appropriate support for candidates with access requirements if they identify as disabled. This includes during the application process and through candidate assessment stages.

Posted 2026-05-16

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