Quality & Compliance Technologist

At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.

We are looking for a Quality & Compliance Technologist to oversee the safety, compliance, and quality of products identified as having an increased-risk and higher complexity, such as electrical items and food contact products. 

Reporting into the Head of Quality, Compliance and Safety, this role will be involved at various stages of the product development and manufacturing process, ensuring each product meets stringent regulatory, safety, and quality standards, while maintaining Joseph Joseph’s industry reputation for excellence. A solid understanding of manufacturing processes, materials, electronics, and quality management processes is essential for successfully performing this role.

What you will be doing:

• Risk Assessments & Product Safety Reviews: Conduct comprehensive safety reviews and risk assessments for high-risk product categories. Ensure compliance with applicable safety and regulatory standards, identifying potential risks early and collaborating with cross-functional teams to mitigate them effectively.
• Technical Documentation Evaluation: Assess and review technical documentation, including material datasheets, regulatory declarations, and certifications. Ensure materials and components are appropriately selected in the early development stages, proposing alternatives where necessary to ensure compliance, safety, and quality.
• Product Specifications & Testing Oversight: Develop detailed product specifications and ensure they meet all compliance and safety standards. Plan and arrange external lab testing for various international markets (UK, EU, USA, Australia, Japan, China), ensuring all necessary testing is conducted and results are recorded accurately. In addition, perform in-house testing where applicable. Oversee the entire testing process to confirm products meet or exceed required standards.
• Sample Review & Sign-off: Review prototypes, pre-production samples, and production runs to ensure compliance with product specifications, Quality Assurance Plans, and internal standards. Take responsibility for signing off on pre-production and pilot-run samples and initiating mass production once compliance is confirmed. Work closely with suppliers to address any non-conformities, ensuring timelines and product milestones are met.
• Packaging & Labelling Compliance: Ensure that all packaging, labelling, and product declarations meet legal and regulatory requirements. Review and approve artwork, claims, and safety information to ensure accuracy and compliance.
• Quality, Safety & Compliance Issue Resolution: Proactively address quality, safety, and compliance concerns across products. Collaborate with internal teams and suppliers to implement corrective actions, driving continuous improvement and resolving issues promptly to maintain project momentum.
• Regulatory Knowledge & Compliance Management: Maintain a deep understanding of global product safety regulations and standards. Stay informed about evolving compliance requirements and communicate changes effectively to internal stakeholders, ensuring all products remain compliant with the latest regulations.
• Creation & Ownership of Product Materials Library: Develop and maintain a comprehensive Product Materials Library, ensuring that all materials used in Joseph Joseph products are approved and supported by up-to-date documentation. This library will serve as a key resource for internal stakeholders, enabling them to select the most suitable materials while ensuring compliance with relevant safety and regulatory standards.

What we need from you:

• Extensive experience in managing quality, compliance, and safety for high-risk and complex products, particularly electronics and food contact items.
• Strong knowledge of manufacturing processes, materials, electronics, and quality management processes.
• Proven experience working directly with suppliers to resolve quality and compliance issues.
• In-depth understanding of global safety standards and risk assessment processes.
• Ability to assess technical documentation (e.g., datasheets, certifications) and recommend appropriate materials and components.
• Fluent in spoken English, with strong communication skills.
• A relevant degree in Mechanical/Electronic Engineering, Quality Management, Chemistry, or similar. Additional certifications are advantageous.

What you will get from us:

• Competitive salary and holiday allowance
• Company performance related bonus
• A pension contribution
• An exclusive staff discount
• Flexible working – 3 days in the office, 2 from home and flex start/finish times
• External private employee wellbeing support
• Access to Perkbox
• Carry-over holiday scheme
• Medical appointment support
• Volunteer days
• Team Recognition scheme
• Season-ticket travel loan
• Cycle to work scheme
• Holiday trading (buy/sell) and extra holiday days for long service