Operations Managers

An exciting opportunity has arisen to join a pioneering luxury wellness concept at a pivotal stage of its journey. This role is ideal for an experienced operations professional who thrives in dynamic environments, enjoys building systems from the ground up and is passionate about creating exceptional guest experiences.

As Studio Manager, the successful candidate will play a key role in launching and shaping a premium wellness destination that blends fitness, therapy, hospitality and sensory wellbeing. Working closely with the founder, they will be responsible for creating operational excellence, building a high-performing team and ensuring every touchpoint reflects the brand's elevated standards.

This is a rare opportunity to join a business before launch and help define the foundations of a concept designed to transform the future of wellness.

The Company:

Our client is redefining how people experience wellbeing - combining science-backed nervous system regulation with movement, recovery, nutrition and therapeutic practices, the business is creating an immersive environment designed to support transformation from the inside out.

Every aspect of the experience has been intentionally curated - from scent and sound to lighting, materials and service delivery - to create a deeply restorative and memorable guest journey.

Launching with an initial prototype location in Central London, the business has ambitious plans for future expansion, including a flagship destination that will bring together wellness practitioners, fitness experiences, cultural programming and hospitality-inspired service under one roof.

The company is built on the principles of intentionality, integrity, innovation and community, and is seeking individuals who live and breathe these values and who are excited by the opportunity to help shape a category-defining brand from its earliest stages.

The Role:

The Studio Manager will be responsible for overseeing the day-to-day running of the studio while establishing the systems, processes and culture required for long-term growth.

Acting as the operational heartbeat of the business, they will ensure the studio delivers a seamless guest experience, strong commercial performance and exceptional service standards from day one.

● Salary: £45k-£55k
● Full-time, commencing September 2026 (some weekends)
● Location: Sloane Square
● Reporting to: Founder

Key responsibilities:

• Leading all aspects of studio operations, ensuring a smooth and efficient guest experience.

• Building and implementing operational systems, processes and procedures that support future scalability.

• Driving revenue performance through strong commercial awareness, membership growth and guest retention strategies.

• Monitoring operational KPIs, reporting on performance and identifying opportunities for improvement.

• Recruiting, onboarding and developing a small but high-performing team aligned with the brand's values and service philosophy.

• Managing front-of-house operations and ensuring hospitality-level service standards are consistently delivered.

• Acting as the key point of contact for instructors, therapists and external wellness partners.

• Overseeing scheduling, staffing, inventory management and studio resources.

• Supporting launch preparations and contributing to ongoing operational strategy as the business evolves.

• Identifying efficiencies and leveraging technology and emerging tools to improve operational effectiveness.

• Working closely with leadership to support future site expansion and growth initiatives.

As the business scales, there will be genuine opportunities for this role to evolve into a broader leadership position with increased responsibility across multiple locations and operational functions.

The Person:

The ideal candidate is a commercially minded operator who combines strong leadership skills with a genuine passion for wellness, hospitality and creating exceptional experiences.

They will be comfortable working within a start-up environment, balancing strategic thinking with a hands-on approach, and excited by the opportunity to build something meaningful from the ground up.

The successful candidate will likely demonstrate:

• Previous experience in an Operations Manager, Studio Manager, General Manager or multi-site leadership role.

• A background within boutique fitness, wellness, hospitality or premium service-led environments.

• Strong commercial acumen with experience managing budgets, driving revenue and delivering operational KPIs.

• Exceptional organisational skills and the ability to create structure within a fast-moving environment.

• Natural leadership qualities with experience building, motivating and developing high-performing teams.

• A guest-first mindset and a passion for delivering elevated customer experiences.

• The confidence to work autonomously while collaborating closely with founders and senior stakeholders.

• Strong problem-solving abilities and a proactive, solutions-focused approach.

• An interest in innovation, technology and the evolving wellness landscape.

• Excellent communication skills and the ability to build relationships across diverse teams and partner networks.

• Alignment with the brand's values of intentionality, integrity, curiosity and continuous growth.

Most importantly, they will be excited by the opportunity to help bring an ambitious wellness vision to life and play a meaningful role in shaping the future of a rapidly growing brand.

Why Join?

• Opportunity to join a visionary wellness brand at launch stage.

• Play a key role in shaping the operational foundations of a high-growth business.

• Work alongside passionate founders with ambitious expansion plans.

• Be part of a concept that blends wellness, hospitality, culture and community.

• Genuine progression opportunities as the business grows into multiple locations.

• Help create an experience designed to positively impact people's wellbeing every day.

This position would suit an entrepreneurial operator who is equally comfortable driving commercial performance, leading teams and delivering world-class guest experiences within a luxury wellness environment.

Your recruiter for this role is Charlotte Wood, Recruitment Consultant at Jobs In. Fitness, and can be contacted simply by applying for this role below. Jobs In. Fitness are a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.