Fire Safety Operations Lead

Harrods
London

We are looking for a Fire Safety Operations Lead to support the Head of Fire, Health and Safety in developing and embedding a positive fire safety culture within Harrods, aiming to improve the overall fire safety performance within the business.

About the Role

In this role you will be responsible to ensure compliance with the Regulatory Reform Fire Safety Order (2005), be the subject matter expert for all fire safety enquiries and undertake fire risk assessments in accordance with the Fire Safety Strategy of the relevant building. You will increase awareness and understanding of fire safety through engagement with stakeholders to positively influence behaviours and continuous improvement of fire safety across the organisation.

You must be a subject matter expert and offer fire safety advice for all our business establishments including but not limited to the Knightsbridge store which is more than 170 years old and going through constant regeneration and rebuilding. You will be responsible to support any and all projects/events in the business with fire safety guidance. This role will also include investigating and addressing any and all accidents/incidents that may take place across the business. You will also build relationships with external agencies, such as vendors and contractors and the fire brigade.

The Fire Safety Operations Lead will oversee a team of fire safety officers and team leaders. You will oversee the daily performance and be responsible for performance management and professional development of the team.

About You

You will have previous experience in a managerial capacity and be confident in your knowledge of fire safety. You will be a confident people manager who has experience in motivating and driving team performance.

You’ll also have:

Have a strong knowledge of the Regulatory Reform Fire Safety Order (2005)

Have excellent attention to detail

Have a Level 4 degree or diploma in Fire Safety (preferred)

Be able to confidently communicate with all levels of the directorate in the business

Strong IT skills (MS Office and Outlook)

Be flexible

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

In return, we can offer you an excellent benefits package. This includes a generous company pension where Harrods contribute 9% if you contribute 4%, an excellent company bonus scheme, 25 days holiday annually plus a day off for your birthday, as well a charity day. Of course, you will be receive our fabulous in store discount, including in our world famous food hall, beauty, and multiple restaurants. We also offer a range of health benefits, including discounted gym membership and an on-site health service.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Posted 2025-05-31

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