NETWORK ENGINEER

Job Description

Job Description - Network Engineer £53,799 plus On Call Allowance This role requires Security Clearance, so only apply if you have lived and worked in the UK for over 5 years . Job Purpose As a key member of the Digital Services team, the Network Engineer is responsible for the efficient and effective design, development, implementation and maintenance of network infrastructure, both virtual and physical, ensuring that technology solutions meet the organisation's current and future business requirements. The role will contribute to the development of a culture of continuous improvement, innovation and constructive challenge in the delivery of internal and third-party services. The postholder will act as a subject matter expert, providing technical leadership, specialist guidance and assurance across network infrastructure. They will ensure that network services remain resilient, secure, scalable, compliant and cost-effective. Main Responsibilities Support and maintain the organisation's network infrastructure, ensuring effective day-to-day operational performance and availability, while contributing to the planning, design, development and documentation of new technical solutions. Act as the network infrastructure subject matter expert, providing technical support, assurance and guidance within the designated area of responsibility. Work autonomously on infrastructure, network configuration and security-related activities, ensuring service levels are achieved and organisational procedures are followed. Ensure that network infrastructure complies with relevant industry standards, national guidelines, legislative requirements and recognised best practices, maintaining consistency across all implementations. Develop a thorough understanding of business requirements, gathering and analysing relevant information and data to identify opportunities, assess requirements and recommend appropriate technical solutions. Undertake impact assessments and quality assurance activities relating to changes and modifications to existing systems, ensuring the successful integration and delivery of new technical solutions while minimising service disruption. Build and maintain effective working relationships with managed service providers, technology suppliers, external partners and other organisations involved in the delivery and support of network and reporting services. Special Conditions Requirement to participate in an on-call rota. Regular travel to organisational sites and external locations may be required. Person Specification Knowledge Substantial knowledge and practical experience of Cisco networking technologies, Avaya telephony, Microsoft Azure, Amazon Web Services (AWS), Zscaler, SolarWinds and Microsoft Sentinel, gained through significant experience in a comparable organisation. Strong knowledge of network monitoring and management technologies, alongside experience of supplier and service provider management. Strong understanding of Software-Defined Wide Area Networking (SD-WAN), Virtual Local Area Networks (VLANs) and Azure Virtual WAN. Strong knowledge of static and dynamic routing protocols and network architecture principles. Experience applying industry best practice, with knowledge of ISO 20000 (IT Service Management) and ITSM principles. Experience producing technical design documentation, architecture documents and supporting service management artefacts. Experience Demonstrable experience supporting, designing, building and maintaining physical and virtual infrastructure within a large, complex and multi-faceted organisation. Strong focus on ICT technologies, infrastructure management and operational service delivery. Proven experience acting as a technical subject matter expert throughout the complete solution lifecycle, from initial requirements gathering and design through to implementation, operational support and end-user delivery. Experience working with managed service providers, technology suppliers and internal technical teams to ensure effective service delivery. Experience evaluating technical solutions, assessing operational impact and recommending improvements to infrastructure and services. Key Skills and Competencies Experience working within complex, large-scale organisational environments. Excellent problem-solving and analytical skills, with the ability to gather, interpret and assimilate information from multiple sources. Ability to anticipate potential issues, identify and mitigate risks, and develop appropriate technical solutions. Strong communication and stakeholder management skills, with the ability to adapt communication styles to suit different audiences. Excellent interpersonal skills, demonstrating active listening, empathy, professional judgement and the ability to build effective working relationships. Ability to positively influence, guide and support colleagues while driving organisational and technical change. Confidence in providing professional advice and influencing key technical and strategic decisions within the relevant portfolio. Strong technical writing skills, including the creation, maintenance and review of technical documentation and design artefacts. Ability to manage competing priorities and work independently while maintaining a strong focus on service quality and organisational objectives. TPBN1_UKTJ