Client Executive

Location: Hybrid (2 days a week in London Office)
Salary: £30,000 + 10% discretionary bonus
Level: Executive

About the Role

We are looking for a Client Executive to join our Plan-Apps team . In this role, you’ll support the management of a portfolio of clients, building strong relationships and delivering high-quality, insight-led projects that drive commercial success. You’ll work closely with internal Insight and Planning teams to turn data into meaningful consultancy, helping clients answer real business questions with confidence.

If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Why SMG?

At SMG, we hire for the future, which is fast-moving and changing shape . Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us-people who are curious, ambitious, and eager to learn, whether as specialists or across teams.

Our culture is everything. If you’re someone who stays honest, stays hungry, stays foolish, and has fun, you’ll feel right at home here.

We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow . At SMG, it’s not just about filling a role but building the future together.

We’re proud to be ranked the #1 Best Marketing and Media Agency and to have received World-Class accreditation from Best Companies.

• 10% discretionary bonus

• £1,800 yearly wellbeing fund (on top of your salary!)

• Free Headspace subscription

• £500 yearly “Learning Fund” for learning

• 4 extra Wellbeing Days off per year

• 4pm finishes every Friday

• Flexible and hybrid working

Are We What You’re Looking For?

We move fast, adapt quickly, and like to challenge each other. We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team .

This isn’t for everyone, but if you thrive in this environment, we’d love to meet you!

A Little Bit About You

You’ll bring:

• 1+ years’ experience in a client-facing role

• Experience contributing to high-quality deliverables

• Confidence presenting work directly to clients

• Strong organisational skills and excellent attention to detail

• A baseline understanding of the retail media industry

• A solution-focused mindset and the ability to think differently

• An interest in data and insight (experience working with data is a plus)

Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for.

What You’ll Be Doing

Your days will be dynamic. You might find yourself:

• Supporting the management of key client relationships and contributing to overall relationship health

• Delivering insight-led projects and consultancy work to a consistently high standard

• Using a consultative approach to answer client business questions with data-driven solutions

• Managing multiple live projects across different clients

• Communicating the Plan-Apps proposition confidently and handling common client objections

• Collaborating with Insight and Planning teams to create impactful outputs

• Contributing ideas to wider organisational initiatives that support SMG’s mission

Our Values:

Stay honest. Stay hungry. Stay foolish. Have fun.

Useful Links Before You Apply:

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