Deputy General Manager - London

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

To organise and supervise the unit in accordance with and to the standards required by Compass Group UK & Ireland, the contract specification and statutory Regulations. To be responsible for the overall efficient and effective management of the unit under their control providing a quality service. Responsible for the preparation, cooking and service of food to agreed standards and specification. To ensure the efficient and economic use is made of all resources, including stock, team members and company assets.

More about the role:

• Understand and deliver all contractual terms
• Communicate any on site client changes to line manager.
• Communicate regularly with client (as agreed)
• Action plans are completed following client satisfaction surveys
• Promote the unit and act as a Compass Advocate at all time
• Ensure all client hospitality is delivered to the correct standard and look to up sell to increase revenue
• Ensure all company promotions are correctly implemented (where applicable)
• Ensure all products are correctly priced in line with ‘Price it’ or in line with client specifications
• Identify any additional opportunities and discuss with line manager
• Action plans are completed following consumers satisfaction surveys
• Ensure all retail areas are adequately stocked at all times
• Ensure all customer requirements are delivered in line with the expectation
• Analyse and manage effectively all in unit costs.
• Ensure full purchasing compliance
• Monitor and manage GP
• Ensure cost and sales records are accurately inputted and maintained
• All food wastage is recorded and minimised
• Ensure all customer requirements are communicated to all departments in advance to ensure effective planning
• Complete labour schedule within the labour budget
• Effectively minimise any agency and overtime spend
• Adjust labour schedule in line with sales
• Analyse and manage effectively all in unit costs
• Ensure budgets are understood and achieved Ensure all costs are managed effectively within budget

Who you are:

• Good knowledge and experience of working with food
• People Management
• Communication
• Results & People balanced orientation
• Holding others accountable
• Understanding Customers
• Working together for the business
• GCSE or equivalent in English and Maths
• Operational experience in the conference & banqueting sector
• Computer literate
• Strong communication skills
• Strong organisational skills
• Ability to work to strict pressured deadlines
• Able to communicate at all levels
• Basic Food Hygiene certificate
• Leadership and team management skills for a small team of people
• Minimum 3 years catering experience
• Excellent financial acumen

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/0608/41296001/52571376/SU #Independent

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!