Data Analyst

At Smart, our mission is to transform retirement, savings and financial wellbeing, across all generations, around the world.

THE ROLE

As part of the Data Analytics team, within the Finance function, and reporting to the Senior Data Analyst, the successful candidate will work collaboratively across the organisation to deliver detailed and insightful analysis and reporting capabilities to our stakeholders.

As a data analyst you will be naturally curious and enjoy exploring and interpreting data to solve problems. Attention to detail, ability to communicate technical concepts to a range of audiences and high level of organisation are key qualities for a potential candidate.

If you love talking about data, finding clever ways to use data and educating people about data, you would be a great fit.

The Data Analytics team is responsible for:

• Producing accurate data to feed into analytics projects to be deployed to our stakeholders across the company

• Production and maintenance of BI reports and dashboards, that are used throughout the organisation

• Understanding stakeholder requirements, producing business process and technical documentation, and translating these into data solutions

• Supporting the development/maintenance of the data warehouse and help identifying improvements to meet reporting requirements

• Providing expert knowledge on the data schema, data usage and data visualisation to help business achieve their goals

• Helping the organisation be more data literate, enabling them to self-serve their data more efficiently and effectively

What you will do:

• Work with stakeholders to identify correct data points for analytics projects

• Develop new reports and dashboards as needed by business, as well as maintain existing data solutions

• Identify areas to increase efficiencies and automation of processes

• Monitor and audit data quality

• Mine and analyse large datasets, draw valid inferences and present them successfully via an appropriate tool (e.g. dashboards, ad-hoc extracts, etc)

• Assess potential downstream impacts of change requests, ensuring that changes don’t break existing reports

• Assist with the population of KPI dashboards for the Board and various committees

WHO WE ARE LOOKING FOR

The skills, experience, and aptitudes we are looking for are listed below but please don’t be discouraged from applying if you don’t meet every single one of these criteria – having a ‘can do’ attitude is sometimes more important than being able to tick every box:

• 3+ years’ work experience in data analysis with focus on data manipulation and reporting

• Experience in writing, troubleshooting, and debugging complex SQL queries

• Experience translating stakeholder requirements into reports and coaching stakeholders where needed to provide most suitable solution;

• Experience in telling stories with data using appropriate tools;

• Financial services experience - Pension industry is a plus;

Required technical skills

• SQL - currently We use snowflake as our data warehouse;

• Python - for data manipulation, data analysis and automation;

• Tableau - for data visualisation;

• AWS cloud solutions - for task definitions / scheduling;

• Google Analytics is a plus;

WHO WE ARE

We work in partnerships with governments and financial institutions in the UK and internationally. Our cloud-native digital platform is revolutionising how people around the world think about, and save for, their retirement.

At heart, we’re a financial technology business. What we do is all about innovation, and using the power of digital change to put the customer first. Our Engineers will tell you that working at Smart gives you the opportunity to play your part in developing world-class technological solutions, working with – and learning from – like-minded people.

You’ll also find that, across our business, our colleagues love Smart’s culture, and how what we do means better financial outcomes for savers. That feels worthwhile, and it means that what we do, collectively, goes way beyond the nine to five of a typical working day.

Don’t just take our word for it – you can see what our colleagues say about working at Smart on  LinkedIn Life and Glassdoor .

BENEFITS

At Smart, one of the eight principles we work to is “We want happy and good people in our team”. We created a list of benefits that helps us achieve this goal:

• 25 days’ holiday per year, increasing with length of service.

• £500 annual training budget to spend on your professional development

• Extensive private healthcare, including dental, eyecare and EAP

• Enhanced sick leave (three months’ pay per year)

• Enhanced maternity and paternity (maternity – 6 months fully paid/paternity – 3 weeks fully paid)

• Death in service insurance cover

• Fully-paid five-week sabbatical after five years of employment

• In office wellbeing, such as manicures, massages and barbers. 

• Smart employees also enjoy a 50% discount on orders from our sister company Arena Flowers, Britain's most ethical florist. They offer unique hand-tied bouquets, luxury flowers, letterbox flowers, plants and gifts to spend on friends and loved ones or even for yourself.

We think Smart is an awesome place to work. If it sounds like somewhere you’d like to work, too, and if you’re ready to play your part in our continued success in the future, then naturally we’d love to meet you.