Supply Chain Manager - London, N1C 4AG

Universal Music Group
London

Supply Chain Manager - London, N1C 4AG, United Kingdom

The A Side: A Day in The Life

This role will look after Product Development, Production and Logistics for all VIP and Supply product ranges across the Touring department whilst also offering support on select managed tours .

The ideal candidate should have a proven track record in a similar role and a sound understanding of PD, Production and shipping / 3PL relations.

In addition this role requires strong customer service / communication skills and experience as will work very closely with Brand Management as well as building strong relations with Front Line UMG Labels.

The B Side: Skills & Experience

Be Organised

  • Create and Manage a sampling CP. Once confirmed adding this info to the Critical Path, checking Aprimo link contains the minimum information – blanks, artwork, tech packs
  • Sampling styles with vendors, inspecting and sending for final approval.
  • Setting up new items in Navision, including Barcodes.
  • Sourcing where necessary and entering commodity codes and country of origin.
  • Add orders received from the UK + INTL territories onto the production Tracker.
  • Raise purchase Orders in Navision. Send PO to suppliers, along with our packing + delivery requirements.
  • Check and update Packing lists against our PO’s in Navision and receive the goods in the system.
  • If any inter company VIP and Supply orders are received – raising SO’s on Navision to invoice the territories.
  • Requesting tracking numbers and packing lists from suppliers and sharing with the teams as needed.
  • Checking the Monday board for any order updates and packing lists for orders.
  • Updating the Open PO Tracker (shared tracker with UMG and 3PL) on a weekly basis.
  • Updating the projected delivery date column once supplier has confirmed.
  • Update Packing List and Delivery dates + tracking numbers on the Open PO Tracker. Highlighting discrepancies between packing lists and booked in stock.
  • Where required book and track air & sea shipments from suppliers.
  • Managing manual order picks with 3PL.

Be Analytical

  • Once samples arrive, inspect and measure to ensure they match tech packs and CAD. If not highlighting to suppliers to rework.
  • Monitoring open orders and chasing suppliers for updates to ensure they are delivered within specified lead times
  • Dealing with any stock requests from BM, Touring, etc

Be Collaborative

  • Where required provide Brand Managers with possible product options for campaigns, including lead-times and COGS.
  • Once a campaign is finalised confirm range assortment between stakeholders
  • Sharing costs + Transfer pricing with territories.
  • Working with nominated supplier to monitor our live samples in work, solve any artwork/blank issues.
  • Dealing with approvals with Brand Management and VIP/Supply Manager and sending over relevant feedback for any reworks.
  • Deal with all queries – supplier, touring team , territories that Brand Management may have.
  • Work with finance to process for invoicing.
  • Supporting finance on any supplier queries and ensuring our PO’s match the financials.
  • Dealing with packing list QTY issues with suppliers and Ingram.
  • Once goods have delivered – chase suppliers for the tracking number, packing lists if not already received.

Be Strategic

  • Source products with suppliers, confirming MOQ, costings and lead-times.
  • Negotiating best costs and Leadtime’s with suppliers.

Person Specification

Necessary

  • Proven track record in a similar role and a sound understanding of PD, Production and shipping / 3PL relations.
  • Strong customer service / communication skills and experience as will work very closely with Brand Management as well as building strong relations with Front Line UMG Labels
  • Experience of using Navision
  • Experience working with UK & International territories
  • Able to juggle multiple tasks at any one time with various stakeholders ensuring key deliverables are met

Bonus Tracks: Your Benefits

  • Group Personal Pension Scheme (between 3% and 9%)
  • Private Medical Insurance
  • 25 paid days of annual leave
  • Interest Free Season Ticket Loan
  • Holiday Purchase scheme
  • Dental and Travel Insurance options
  • Cycle to Work Scheme
  • Salary Sacrifice Cars
  • Subsidised Gym Membership
  • Employee Discounts (Reward Gateway)
Posted 2025-05-21

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