Defence Afghan Relocation and Resettlement (DARR) - Information Support Officer

Ministry of Defence
Westminster, Greater London

The Information Support Officer (ISO) is a key member of the information governance team charged with good management and exploitation of information within the organisation. They will advise the Information Knowledge Lead and Information Manager on information related matters and execute their policies.

This role is part of Information Governance within the DARR Directorate 1 x B1 Dep Hd, 1 x G7 AH, 2 x SEO IKL, 4 x HEO IMGR, 2 x EO ISO and is line managed by one of the IMGRs

Duties and Responsibilities

Administering access permissions via SSGM for SharePoint sites (O and S), MS Teams and group mailboxes.

Assist with managing and administering the SharePoint sites n (O and S), Group Mailboxes through the Service Catalogue.
Deliver the Info Gov presentation to the new starters in the absence of the Information Manager.
Maintain the SharePoint sites and audit for assurance and governance requirements for O and S systems as part of the team. Administering and maintain the SharePoint sites, Group Mailboxes through the Service Catalogue.
Work alongside IMGRs undertake audit of SharePoint and rebuild in line with IKL & Info Gov AH direction. (O & S)
Liaise with the Business Management team regarding starters and leavers to DARR to ensure access permissions on SSGM for MS teams, SharePoint and Group mailboxes are granted and removed accordingly, ensuring information governance is maintained on O and S systems using an access/permissions log.
Support Information Manager by monitoring and auditing a log of current DSA/DUAs and DPIAs for information sharing.
Maintain familiarity with MOD and DP policy to develop and support the implementation of the IM Directive, IM Plan, SOPs and IM Ways of Working iaw JSP 440, JSP 441 and O365 WoWs.  
Update and maintain the DARR File plan in accordance with JSP 441 ensuring retention schedules are set accordingly. Where applicable ensure physical files are opened/closed accordingly and are reflected in SharePoint.
During significant periods of change, proactively support to see that the information needs emerging from the change are identified, with solutions to meet them being implemented often against short deadlines.  
Where physical files have been created/are held, the ISO is responsible for the management and appropriate storage of these through line in line with JSP 441 and JSP 440.
Undertake reasonable KIM tasks, as directed by the DARR Information Manager commensurate with the grade and experience such as destruction of expired information in line with JSP 441 and supporting provision of information.

Remote working within this role is something that can be discussed at interview stages or with your future line manager if you are found successful.

Please note, candidates will be redirected to the Civil Service Jobs website where you will need to submit your application form. Please note the closing date above is incorrect and cannot be amended so please check the closing date on Civil Service Jobs and allow enough time to submit your application form.
Posted 2025-08-10

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