Learning and Development Manager

YouLend is the preferred global embedded financing platform for many of the world’s leading e-commerce sites, tech companies and payment services providers such as Amazon, eBay, Shopify, Mollie, Dojo, Paysafe, Just Eat Takeaway and Takepayments. Our software platform and APIs enable our partners to offer flexible financing products, in their desired branding, to their merchant base. With YouLend's AI-driven credit risk assessment solutions, more merchants and SMEs than ever can receive fast, flexible and affordable funding. We operate in 9+ geographies across the UK, EU and the US.

We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future.

The Role:

We are looking for a dynamic and experienced Learning and Development Manager to lead our talent development initiatives and enhance our organisational learning culture. This role offers the opportunity to significantly impact our team's growth and development and drive strategic training initiatives across our global operations.

Requirements

• Design and manage apprenticeship, internship, and mentorship programs, ensuring effective support and guidance to all participants and stakeholders. 

• Oversee internal and external training programs, identifying skill gaps, and developing tailored development plans in collaboration with management. 

• Develop and enhance induction and onboarding processes to ensure seamless integration of new hires. 

• Maintain compliance with mandatory training requirements across multiple regions. 

• Support the creation and revision of career paths and competency frameworks, assisting employees in understanding their growth and development opportunities within the company. 

• Provide essential support in performance reviews and appraisals, advising on training needs and development plans. 

• Facilitate internal mobility by designing and delivering training programs that support role transitions. 

• Offer career coaching to employees, aiding them in navigating career opportunities within the organisation. 

• Lead the implementation and management of the Learning Management System (LMS), using data insights to adjust training strategies as needed. 

• Promote a learning culture within the company, collecting feedback to continuously improve training effectiveness. 

Essential Skills 

• Proven experience as an L&D Manager, Training Manager, or similar role. 

• Strong understanding of effective teaching methodologies and tools. 

• Excellent organisational and leadership skills. 

• Ability to plan, multi-task, and manage time effectively. 

• Strong writing and record-keeping ability for reports and training manuals. 

• Excellent communication and interpersonal skills. 

Salary: £50,000 per annum plus up to 20% annual bonus.

Benefits

Why join YouLend?

• Award-Winning Workplace:  YouLend has been recognised as one of the “Best Places to Work 2024” by the Sunday Times for being a supportive, diverse, and rewarding workplace.
• Award-Winning Fintech : YouLend has been recognised as a “Top 250 Fintech Worldwide” company by CNBC.

We offer comprehensive benefits package that includes:

• Stock Options
• Private Medical insurance via Vitality and Dental with BUPA
• EAP with Health Assured
• Enhanced Maternity and Paternity Leave
• Modern and sophisticated office space in Central London
• Free Gym in office building in Holborn
• Subsidised Lunch via Feedr
• Cycle to work scheme
• Deliveroo Allowance if working late in office
• Monthly in office Masseuse
• Team and Company Socials
• Football Power League / Paddle Club

At YouLend, we champion diversity and embrace equal opportunity employment practices. Our hiring, transfer, and promotion decisions are exclusively based on qualifications, merit, and business requirements, free from any discrimination based on race, gender, age, disability, religion, nationality, or any other protected basis under applicable law.