Salesforce Developer - Financial Services Cloud - CDD - KYC - Banking

Job Description

Salesforce Developer - Financial Services Cloud - CDD - KYC - Banking

An exciting opportunity for a Salesforce Developer to join a leading UK Bank in delivering and enhancing the customer onboarding journey, with a particular focus on integrating the Customer Due Diligence (CDD) platform and associated KYC/eID&V solutions with Salesforce Financial Services Cloud (FSC). The successful candidate will gain hands-on development expertise across Salesforce, integration technologies, and customer onboarding processes within a regulated financial services environment.

Key Responsibilities

• Design, develop, and maintain integrations between Salesforce Financial Services Cloud, CDD/KYC platforms, eID&V providers, and internal enterprise systems.
• Deliver end-to-end integration solutions using APIs, event-driven architectures, Middleware, platform events, Change Data Capture (CDC), and other enterprise integration patterns.
• Collaborate with business stakeholders, architects, and product teams to translate customer onboarding and regulatory requirements into scalable technical solutions.
• Build and enhance onboarding journeys, ensuring seamless data exchange between Salesforce and customer due diligence systems.
• Configure and develop Salesforce solutions using a combination of declarative capabilities and custom development.
• Develop and maintain Apex classes, triggers, Lightning Web Components (LWC), Integration Procedures, OmniScripts, DataRaptors, and FlexCards.
• Support the implementation and integration of KYC, AML, sanctions screening, and identity verification capabilities.
• Leverage Azure DevOps and established CI/CD processes to manage deployments and releases.
• Investigate and resolve integration-related incidents, ensuring platform stability and optimal performance.
• Produce and maintain technical documentation, solution designs, support artefacts, and operational runbooks.
• Work closely with Technical Leads and Architects to continuously improve the Salesforce onboarding ecosystem and integration landscape.

What we're looking for

• Significant hands-on Salesforce development and integration experience.
• Strong experience delivering integrations between Salesforce and third-party SaaS platforms or enterprise applications.
• Proven experience working on customer onboarding, KYC, AML, CDD, or client life cycle management processes within financial services.
• Deep understanding of REST APIs, Platform Events, Change Data Capture (CDC), Streaming APIs, and event-driven integration architectures.

Strong Salesforce development experience including:

• Apex (Triggers, Queueables, Batch Classes, REST Services)
• Lightning Web Components (LWC)
• Salesforce Flow
• Security and Sharing Model
• Experience with Salesforce Financial Services Cloud (FSC).

Strong experience with OmniStudio (Vlocity) including:

• OmniScripts
• FlexCards
• DataRaptors
• Integration Procedures
• Experience integrating with identity verification, KYC, and customer screening solutions such as Equifax, Napier or similar providers.
• Strong understanding of enterprise integration patterns, data mapping, error handling, monitoring, and reconciliation processes.
• Experience using Azure DevOps and CI/CD deployment methodologies.
• Excellent troubleshooting, problem-solving, and stakeholder management skills.

Salesforce certifications are desirable such as:

• Salesforce Certified Administrator
• Platform Developer I/II
• Platform App Builder
• OmniStudio Consultant/Developer
• Financial Services Cloud Accreditation

Salesforce Developer Salesforce Financial Services Cloud (FSC) Salesforce Development Salesforce Integration Apex Lightning Web Components (LWC) Salesforce Flow OmniStudio Vlocity DataRaptors OmniScripts FlexCards Integration Procedures Customer Due Diligence (CDD) Know Your Customer (KYC) Anti-Money Laundering (AML) Electronic Identity Verification (eID&V)