Short Courses Recruitment Advisor (Hiring Immediately)
AD Education UK is a growing network of leading creative education institutes in the UK. The group’s institutions are united around strong values and sharing a vision for creativity and innovation within creative media education. With over 40 years of pioneering and sector-leading experience, our graduates can be found throughout the music, film, games and wider creative media sectors, winning prestigious awards and employed within the highest echelons of their respective creative fields. Our market-leading portfolio of schools includes The Institute of Contemporary Music Performance and SAE Institute UK.
Requirements
Short Courses Recruitment Advisor x2
Location: London
Contract Type: Full-time (1FTE)
Salary: Up to £28,713 pro rata (depending on experience)
Closing Date: Sunday, 24th May 2026
About the Role
As a Short Courses Recruitment Advisor for AD Education UK (ICMP & SAE UK), this role is responsible for implementing a variety of recruitment and sales strategies aimed at attracting, engaging, and converting leads into enrolled students for our Short Courses portfolio both in person and online. This dynamic role requires a proactive, results-driven, and data-focused approach, with a strong commitment to meeting and exceeding revenue and recruitment goals. Serving as the primary point of contact for prospective short course students, you will organise and deliver engaging recruitment and event activities, manage promotional periods, and execute upsell and bundle promotions to encourage enrollment into additional short courses. Collaboration with the Admissions, Marketing, and Academic teams is essential. You will handle enquiries, guide applicants through the process, extend offers, advise on financial and Visa compliance processes to ensure a smooth onboarding experience. Providing accurate information about courses, enrollment procedures, finances, and the overall student experience is crucial. As directed this role will support where necessary the operational delivery of short courses, ensuring that each course is accurately listed on the website and that room bookings are finalised at each campus to facilitate a seamless student experience.
Your dedication to achieving institution-wide objectives and course-specific targets will play a vital role in shaping our students' futures, and the success of our short course offerings across the AD Education UK group.
We're looking for someone who can provide accurate and comprehensive information about our courses, enrolment procedures, finances, and the overall student experience as well as able to travel across UK when necessary. Your attention to detail will be crucial in supporting the operational delivery of short courses, ensuring accurate website listings and finalizing room bookings across our campuses.
If you're ready to make a significant impact on students' futures and contribute to the growth of AD Education UK's short course offerings, we want to hear from you. Join our team and help shape the next generation of creative professionals in the music and audio industries.
PRINCIPAL RESPONSIBILITIES
Sales and Leads Management
- Acting as a first point of contact for applicants and enquirers considering studying a short course program.
- Serve as the primary contact for short course applicants, handling inquiries via phone, email, and in-person during core business hours in accordance with SLA agreements.
- Engage in one-on-one calls with prospective students to address course-related questions.
- Maintain an organise recruitment database for reference and generate regular recruitment reports, including conversion rates and lead quantity metrics.
- Oversee the Customer Relationship Management (Salesforce) CRM system, ensuring accuracy and implementing best practices for lead organisation and reporting.
- Welcome applicants at taster sessions, auditions, maintain accurate records, and explore further educational opportunities with short course students.
- To send registration and payment details to all hot leads and follow them through to the Revenue Tracker so that Enrolment is swift and easy for our Admin staff.
- Provide expert guidance on recruitment and onboarding processes and contribute to setting realistic revenue and recruitment targets for Industry Short Courses.
- Outline and implement and employ comprehensive 'Lead Nurturing' processes for all short courses.
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