Change Manager (IT)
- **Essential skills***
- **Space Planning Experience***
- Demonstrable experience supporting business change, operational activity, project coordination, analysis, documentation or stakeholder follow-up.
- Strong relationship-building skills, with the ability to integrate quickly into operational teams and build trust with subject matter experts, managers and cross-functional partners.
- Highly organised and dependable, able to manage varied tasks, changing priorities and multiple stakeholders while maintaining attention to detail.
- Practical and proactive, with the confidence to step into activity where the business needs support.
- Clear and confident communication skills, with the ability to turn complexity into actions, updates and recommendations for different audiences.
- Resilience and adaptability, with the ability to work through ambiguity and maintain momentum as priorities shift.
- A collaborative, team-focused approach and an understanding of the need to protect business continuity during transformation.
- Good understanding of retail Space Planning activity, including macro space, grading, store layouts, space performance, concessions, tactical space and seasonal change.
- Ability to interpret commercial, operational and space data to support recommendations and decision-making.
- Strong working knowledge of Microsoft Excel, PowerPoint, Teams, SharePoint and OneNote.
- Understanding of store operations, retail critical paths and the practical impact of space decisions.
- Experience using planning trackers or workflow tools such as Monday.com, Planner or equivalent.
- Awareness of Space Planning systems and reporting tools such as Blue Yonder/JDA, RELEX and Power BI; role-specific system knowledge can be developed in post.
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