Damp and Mould Manager WCC621899

Job Details:

Salary range: £54,684 - £67,500 per annum. Salary negotiable depending upon experience
Work location: 155 Westbourne Terrace, London, W2 6JX
Hours per week: 36
Contract type: Permanent
Closing date: 20 August 2025

About Us:

THE EXTRAORDINARY STORY OF SERENA’S VISION

Regeneration, Economy and Planning in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places.

Take Serena. She is an absolute force of nature at the heart of our Church Street regeneration. And she puts the residents first in everything. Serena’s vision is clear. Regeneration isn’t just about bricks and concrete. It’s about communities. It’s about the environment. It’s about the lives of people and how they feel about where they call home. Serena is their advocate, making sure residents’ voices aren’t just heard, but drive the changes we’re making. The future is safe in her hands.

Please view the extraordinary story of Serena’s Vision

The Role:

As Damp and Mould Manager with our Housing Services you can make your own powerful contribution to Westminster’s success. Leading and developing a dedicated and high performing team, you’ll be using all your expert knowledge of the root causes of damp, mould and condensation, as well as the principles of maintaining buildings and diagnosing defects, and the required standards of materials and workmanship. With a well developed understanding of building services and the regulatory framework that applies to the use of gas, water and electricity in domestic buildings, the safety and comfort of our residents will be your top priority, and the driving force behind everything you do.

Working closely with local contractors, you’ll encourage them to deliver high quality, best value work, and deliver projects on time and within budget. It goes without saying that you’ll have a strong focus on ensuring the health and safety of all our residents, staff and on-site teams, and you’ll be expected to support everyone who works with us with good general knowledge of the regulatory framework of the industry.

When it comes to meeting and monitoring our financial targets, you’ll be ready to develop robust systems of control – these should also be capable of highlighting any potential risks so that appropriate actions can be taken. We’ll also expect you to devise ways to identify opportunities for packaging work or planned maintenance programmes, and your commercially minded outlook will see you attracting project finance and driving the successful delivery of projects. And as an inspirational coach and leader, you’ll provide motivating direction to your team, role modelling a culture that encourages positive engagement and the development of rewarding partnerships with a diverse range of stakeholders.

Please refer to the Job Description for more information.

About You:

With well developed experience of managing contracts for the provision of damp and mould related repairs, renewals and maintenance in residential buildings, you’ll possess the skills to diagnose defects and plan the specification of remedial works. It’s important that you have deep knowledge of procurement and supplier relationship management, and the confidence to instruct and brief professional specialists to carry out surveys and write reports that outline the scope of works planned for more complex and high-risk projects.

Capable of managing inspection systems for a large portfolio of residential property, and of supervising the quality control of completed works, we’ll expect you to analyse complex data to manage performance, and investigate and respond to any complaints you receive. You should also possess strong resource management skills gained in a multi-disciplinary environment, and have a successful track record of business planning and handling large budgets.

With good knowledge of the many issues facing local government, you’ll have a thorough understanding of your statutory responsibilities and the legal, financial and political context of public sector management. Passionate about delivering constructive change and taking the services we provide to the next level of excellence, you’ll also be committed to the principles of equity and diversity, while your innovative and creative mindset will see you devising pragmatic solutions to any problems you or your team face.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

The Council is committed to achieving diverse shortlists to support our desire to increase the number of staff from underrepresented groups in our workforce. We especially encourage applications from a Global Majority (GM), people who are Black, Asian, Brown, dual-heritage, indigenous to the global south, and or have been racialised as 'ethnic minorities' (formally known as B.A.M.E , Black, Asian and multiple ethnic) background and, while the role is open to all applicants, we will utilise the positive action provisions of the Equality Act 2010 to appoint a candidate from a global majority background where there is a choice between two candidates of equal merit. If you are from a Global Majority background you can self-declare this to the hiring manager as part of our positive action commitments.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. 


At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit 


As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.


The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.