Receptionist
Grosvenor Casino, The Victoria (Edgware Road)
Located in the heart of London, The Victoria is Grosvenor Casinos' flagship venue and has been entertaining our valued customers for 60 years.
Our £15 million refurbishment, is soon to conclude which will solidify us as the premier gaming venue of choice in the UK for both our customers and team members.
The fully refurbished first floor now includes a new self service facility offering our customers refreshments. A brand new wine bar will also be launching on our terrace.
Job Description
As a Receptionist, your role is pivotal in setting the tone for our guests' experience from the moment they step through our doors. Your welcoming smile, enthusiastic greeting, and genuine care are the first impression our customers have of our business, making you an essential part of our team.
With your passion for people and excellent social skills shining through, you will not just welcome our guests but entertain them, ensuring their visit starts on a high note. Your role goes beyond typical reception duties; you’ll create a memorable, engaging atmosphere that exceeds our guests' expectations. You’ll focus on making each interaction enjoyable and meaningful, ensuring our guests feel valued and well taken care of.
Qualifications
To be successful in this role you’ll need a positive, can-do attitude with a real passion for entertaining customers and delivering an exceptionally high service as well as experience of working successfully in a hospitality role
Please note, this role will include night shifts & weekends.
The salary is £28,038 based on working a 40-hour week.
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