Sales Engineer

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.

We're a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

Job Description

Overall purpose of the job:

Exponential-e is in the market for an experienced Sales Engineer to support Presales / Solution Consultants and Sales Teams across all Four Pillars of the solution designs, with a primary focus on Networks, SD-WAN, SASE and Cyber Security.

Bridging the gap between our front-end and back-end Engineering-led business functions, our Sales Engineers have a great opportunity to develop and enhance their capabilities, growing their IT solutions skills across our four Cornerstones. We are looking for a candidate who is energetic, willing to learn all aspects of the Company's cornerstones, with a desire to develop into a subject-matter expert within the business and perform as a role-model in the department.

Key responsibilities for this job:

• Establish yourself as a trusted advisor, working with Sales & Solution Consultants from an early stage of the opportunity cycle from both a technical & commercial perspective.
• Able to quickly qualify new opportunities, both technically & commercially.
• Able to effectively respond to technical, functional & commercial elements of tenders and proposals.
• Able to architect and propose innovative validated designs which address the identified business & technical objectives for a prospect or customer.
• Design and deliver detailed presentations both internally & externally that showcase your solution, pricing & benefits - either in person or over a video conferencing tool.
• Develop, maintain, and deliver detailed product demonstrations, either in person, as part of a presentation or over a video conferencing tool.
• Develop and maintain accurate technical design documentation of our products and solutions.
• Build close working relationships with Product Management, Solution Consultants, Sales & Engineering teams throughout all elements of your role.
• Remain a point of contact, responsible for solution design, for Engineering, Delivery and support teams throughout an order lifecycle.
• Analyse and propose more effective ways of working when identified within the business.

Any other fair and reasonable task or duty assigned to you by your manager, or other senior staff member of Exponential-e Ltd.

Knowledge and experience required:

• Demonstrable interest in the Managed IT / Telecommunications industry.
• Demonstrable technical experience in at least two of our Cornerstones.
• Working knowledge in common networking principles & protocols such as:
• L2-L4 TCP/IP Stack
• L2 & L3 Switching concepts
• IP routing technologies such as OSPF & BGP
• Redundancy protocols such as VRRP
• Security principles such as Stateful Firewall, UTM, IPSec & SIEM
• Wireless principles such as SSIDs, Encryption & Authentication
• Excellent written and oral communication skills; including the ability to translate technical jargon for a non-technical audience and vice-versa.
• Excellent organization & analytical skills with an eye for detail.
• Strong problem-solving skills - both technical and social.
• Thrive in a highly agile environment, managing multiple projects across multiple product suites simultaneously.
• Ability to work both individually and in a team environment towards an objective.

Desirable knowledge and experience:

• Demonstratable presentation skills.
• Demonstratable commercial awareness.
• Current or previous technical certification in a discipline covered by one of our four cornerstones.
• Familiarity with SD-WAN & SASE technologies.
• Knowledge of Private & Public Cloud architecture.

Our People

Our people are what makes Exponential-e Group the company it is today. This year's employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation.

Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape.

Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.