Growth Executive , Grow London Global (Hiring Immediately)

Purpose of role

The Growth Executive plays a key role in the successful recruitment, delivery and performance of London & Partners business programmes for high-growth businesses.

Working across the programme portfolio, Growth Executives support the end-to-end company journey, from identifying and engaging prospective companies and supporting registration and onboarding, through to programme participation, graduation and impact measurement.

The role combines company engagement, programme delivery, data and insight and operational excellence.

Growth Executives will help build and maintain strong pipelines of companies for our programmes, ensure programme and company records are accurate and compliant and use programme data and company intelligence to identify trends, needs and opportunities.

Working closely with the account management team, marketing, events/mission teams as well as our impact colleagues, Growth Executives will turn this intelligence into actionable insight that helps improve company engagement, shape programme content and continuously strengthen the support we provide to businesses.

Key Tasks

Programme recruitment and lead generation

• Research and identify ambitious businesses that meet the eligibility and target profiles of London & Partners Growth Programmes across our priority sectors.
• Support the development and maintenance of a pipeline of prospective companies in our priority sectors.
• Support targeted lead-generation and recruitment activity in collaboration with Senior Trade (Growth) Managers and regions across the UK.
• Engage prospective companies through email, telephone, events and other channels, communicating programme
• Support companies through the registration and application process, including issuing registration forms and following up to maximise completion and conversion.
• Identify and attend relevant ecosystem and business events to promote programme opportunities and generate new leads.

Company journey and programme delivery

• Support programme onboarding, ensuring required information and documentation is collected and recorded accurately.
• Support the delivery of workshops, roundtable, peer-to-peer activity, networking sessions, events and other programme interventions where appropriate.
• Work closely with programme managers and wider colleagues to ensure companies receive a consistent, high-quality programme experience.
• Track company participation and flag where to follow-up or additional engagement may be required.
• Support programme graduation and offboarding, including issuing and tracking graduation forms, outcome surveys and other required documentation.
• Support ongoing collection of company outcomes and impact following programme completion.

Data, insight and programme development

• Develop an understanding of the companies participating in our programmes, their growth ambitions, challenges, barriers and support needs.
• Support the team with data and company intelligence to provide actionable insights across the team.
• Track recruitment, engagement, participation and graduation data and highlight any areas where programme performance can be strengthened.
• Support the preparation of regular reports and datasets that support programme management, decision making and performance reporting.
• Contribute to the continuous improvement of programmes by identifying opportunities to improve company experience, processes and delivery.

CRM, compliance and operational excellence

• Maintain accurate, complete and up-to-date company and programme records within London & Partners CRM and associated systems.
• Ensure registration, onboarding, participation, graduation and outcomes evidence is captured in line with programme requirements.
• Support the preparation and coordination of programme documentation in accordance with relevant compliance and governance requirements.
• Undertake regular data-quality checks and proactively resolve missing or inaccurate information.
• Support reporting against programme KPIs, outputs and outcomes, ensuring appropriate evidence and audit trails are maintained.
• Maintain and effectively use programme delivery platforms and systems, which may include Salesforce, Docusign, Eventbrite, SmartSurvey, Smartsheet, Sharepoint, Monday and other tools.
• Work closely with Operations, Impact and Compliance colleagues to ensure programme requirements are understood and consistently met.

Team and stakeholder support

• Work collaboratively with the programme teams and wider Grow London colleagues to support effective programme delivery
• Provide support to the Trade & Growth Director as required, including research, data and insights, programme development, preparation of briefings and presentations and other priority activities across the Trade & Growth portfolio.
• Develop positive relationships with companies, partners, stakeholders and members of the UK business ecosystem.
• Share company and market intelligence across the team, helping colleagues identify opportunities and respond to emerging business needs.
• Work effectively across teams including, Marketing, Operations, CRM and Impact.
• Contribute flexibly to cross-programme and cross-organisational projects and strategic priorities as required.

Key relationships:

• Senior Trade Managers & Trade Manager
• Head of Operations
• Marketing
• Corporate Communications & Public Affairs
• External stakeholders: partners, influencers, agencies

You’ll have/bring

• Ability to work independently, take ownership and proactively identify what needs to happen next.
• Excellent written and verbal communication skills.
• Experience building and developing a meaningful network. .
• Ability to interact with a diverse range of stakeholders.
• An interest in economic development in London and an ability to pick up new subject areas quickly.
• An interest in business growth or economic development and an ability to quickly develop knowledge across new sectors and subject areas.

Standout candidates will demonstrate:

• Experience of working in programme delivery, business support, economic development, client services or a comparable environment.
• Experience of working with SMEs, startups or scaleups.
• Experience of working with CRM or database systems.

Personal style and behaviour

Proactive: takes ownership, anticipates what is needed and acts without waiting to be directed.
Curious: looks beyond the task to understand what information and data are telling us.
Commercially aware: understands the needs and pressures of growing businesses and communicates with them credibly.
Data-driven: uses evidence and insight to inform decisions and improve programme performance.
Highly organised: manages multiple priorities while maintaining accuracy and attention to detail.
Service-driven: committed to providing an excellent experience for companies and stakeholders.
Collaborative: builds strong relationships and works effectively across teams.
Adaptable: remains productive and solutions-focused in a fast-changing environment.
Accountable: takes responsibility for delivering work on time and to a high standard.
Continuous improvement mindset: actively identifies opportunities to improve processes, programmes and company experience.

You’ll Get

• 30 Days Annual Leave: Generous paid time off to rest, recharge, and enjoy life outside of work.
• Competitive Salary: We value your contributions and ensure you are rewarded accordingly.
• Learning & Development Opportunities: