Quality Assurance Officer

Hounslow, Greater London

Job Description

Supporting Quality Manager in the daily running of the office and conducting daily goods-in task as outlined by the QA Supervisor and the Manager

Carrying out Hygiene Audits as well as carrying out daily, weekly, and monthly GMP Audits, raising non-conformances and following up the Non-conformances

Implementing and monitoring PRP, OPRP and HACCP plan for the entire operations, report deviations and take corrective actions.

Performing verification of all HACCP paperwork ensuring it is kept up to date

Monitoring of CCP's and temperature records

Overseeing maintaining of the traceability systems

Supporting Airline Specific verification checks in the flight assembly area, dry stores area as well as in-bound area

Preparing samples for finished product microbiological testing and taste

Overseeing & checking all chillers and dry stores within the production and warehouse, this includes, FIFO, batch codes, expiry dates, allergen segregation.

Performing verification checks of team members personal hygiene of the members in the high risk as well as high care areas

Providing regular Quality Assurance reports to enable corrective actions as appropriate and to illustrate the effectiveness of the company's food safety and food quality control measures

Training and developing production staff on food safety and food quality to equip them to maintain food safety standards within the Operations Department

Investigating customer complaints and submit detailed reports to QA Supervisors and QA Manager

Company Description

Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress.

Qualifications

Role model ability, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality

Well presented, professional individual with a can-do, positive attitude that indulges in team success

Self-motivation, resilience, and a positive change champion for DO & CO in a fast-paced environment that requires flexibility and adapting.

English – excellent (written & spoken)

Meticulous attention to detail and precise record keeping skills

Ability to influence different departments to suggest, implement and track more efficient processes

Build strong relationships with other departments including operational departments to integrate with and understand the true bases of efficiency and unit synergies

You are a clear and engaging communicator, strong written and verbal English, and will use a variety of methods to keep the DO & CO Family well informed

Confident and flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family

Flexibility in regards to your work availability is essential, as the Operation run 7 days a week, including evenings, weekends and public holidays.

Right to work in the UK

Additional Information

We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including:

£32,000.00 per year

On-site role

Enjoy perks by referring your friends through our Refer a Friend Scheme

Save money and time with On-Site Free Meals

Expand your skills and knowledge through our in-house training opportunities.

A business where you can have a real impact, we’re not afraid of new ideas!

Genuine career development opportunities, both nationally and internationally

The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market

DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

#docolondon

Posted 2026-02-15

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