Marketing Director

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Job reference 331533
Marketing Director

Competitve salary plus car allowance, full family private healthcare, 35% annual bonus potential, LTIPs, 30 days annual leave plus bank holidays and a company pension scheme with highly competitive contribution rates
Permanent, Full time
185 Farringdon Road, London

Royal Mail is transforming its marketing function. This is a rare opportunity to shape the future of one of the UK’s most iconic brands. If you’re ready to lead change, drive impact, and make your mark—apply now.

As Director of Marketing - You’ll play a pivotal role in modernising our marketing approach, leading a team responsible for strategic marketing, central campaigns, social media, data & ROI, tooling, planning, and agency management. This is a key and senior role within Royal Mail and will be involved in defining, shaping and executing Royal Mail's strategic plans and making a significant contribution to the company's success.

Reporting to the Managing Director, Out of Home and Commercial Excellence

Hybrid working with presence required in our Farringdon, London office.

Key Responsibilities:

• Lead and embed a new marketing structure and strategic approach across Royal Mail
• Oversee the marketing budget and manage a high-performing team
• Define and drive the marketing strategy in alignment with commercial goals
• Deliver large-scale central campaigns and establish a robust social media strategy
• Own agency relationships, ensuring value creation across strategic and production tasks
• Set and monitor marketing KPIs and data to demonstrate impact and ROI
• Collaborate with senior stakeholders across the business to ensure consistency and effectiveness
• Represent marketing at executive level, including engagement with Royal Mail’s leadership and owners

What We’re Looking For:

• A highly energetic and modern marketing leader with a passion for transformation
• Proven experience in leading senior marketing teams and large budgets
• Strong strategic mindset with a focus on execution and value creation
• Deep understanding of marketing channels, tools, trends, and customer behaviour
• Excellent communication and influencing skills, with the ability to engage senior leadership
• Experience in managing external agencies and partners to deliver results
• Industry experience is not essential, but background in a large, matrix organisation is preferred
• Proven experience operating in senior B2B and B2C marketing roles

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a face to face/virtual interview consisting of competency based and role specific questions.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: 14th November. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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