Delivery AI Product Analyst, United Kingdom - BCG X - London

Delivery AI Product Analyst, United Kingdom - BCG X - London, United Kingdom

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

We Are BCG X

Were a diverse team of more than 3,000 tech experts united by a drive to make a difference. Working across industries and disciplines, we combine our experience and expertise to tackle the biggest challenges faced by society today. We go beyond what was once thought possible, creating new and innovative solutions to the worlds most complex problems. Leveraging BCGs global network and partnerships with leading organizations, BCG X provides a stable ecosystem for talent to build game-changing businesses, products, and services from the ground up, all while growing their career. Together, we strive to create solutions that will positively impact the lives of millions.

What You'll Do

A BCG Delivery AI Product Analyst is someone who will work with product manager and senior leadership in various business groups to help drive capabilities and support increased commercialization of BCG proprietary data and software assets. This person will work together with technical and commercial teams from the initial business case to roadmap delivery, launch, and ongoing support operations. We want someone with an entrepreneurial drive and demonstrated experience leading enterprise or large-scale product efforts across product strategy, marketing, finance, engineering, support, and executive stakeholders.

Additionally, you will work in a growing global team, providing industry & topic expertise and insights whilst working together with case and proposal teams to provide knowledge assets, methodologies, software solutions, analysis and expert advisory. Youll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues This is an exciting opportunity to jump into a unique position at a world class firm.

YOU'RE GOOD AT

Product Management
Co-own the product roadmap with the Product Manager and keep it tied to business goals and user needs
Conduct user research and usability tests, and use the results alongside market analysis and client feedback to improve the product
Gather and prioritize requirements in stakeholder workshops, then write them up as user stories with acceptance criteria
Build user personas and use AI design tools to prototype and iterate with the UI/UX team
Run Scrum ceremonies with the engineering team and clear blockers to keep features shipping on time
Join technical discussions and translate between engineering and business stakeholders so product decisions stay feasible
Keep feature lists, user guides and release notes current, and update stakeholders on progress and milestones

Product Delivery
As a thought partner to case teams and clients, define the business problem early and shape a solution around it
Apply BCG Transformation and Post-Merger-Integration (PMI) methodology on cases and configure the product for each clients program
Manage MVP-based implementation plans as the clients day-to-day point of contact, and set realistic expectations about what the product covers today
Lead demos and training sessions that get case teams and client users working in the product
Triage client issues and work them through to resolution with Engineering and Support
Convert case learnings into proprietary assets and input for the roadmap

AI-Native ways of working

Set up and maintain the teams AI harness, including a product knowledge base that captures context, personas, business rules and past decisions, plus connectors to Azure DevOps, Confluence and SharePoint
Create a library of reusable skills, such as a story writer, BRD generator and release notes generator, and update/maintain them as the product changes
Convert routine product owner work (backlog refinement, story writing and edge-case testing, sprint review prep, stakeholder updates) into repeatable AI workflows with defined inputs and a standard output format
Help design agentic workflows that chain AI tools and models to automate repetitive, multi-step tasks
Coach clients and case teams on building AI dashboards and structuring outputs data through prompts
Test new AI tools, models and agentic techniques against client use cases and recommend which ones to adopt
Make sure every product decision and AI-generated output has a named human owner, and protect client data under BCGs AI usage and responsible AI guidelines

What You'll Bring

Techno-Functional Proficiency and Collaboration

2-3 years of consulting experience (preferred) or 3-4 years in industry, ideally in a business analysis or product role on a SaaS product
Exposure to transformation, restructuring, change management or PMI, with an appetite to build depth in these topics
Solid grasp of P&L and balance sheet KPIs plus proficiency in PowerPoint and financial modelling in Excel
A good understanding of the software development lifecycle and Agile delivery (no coding required); Tableau or Alteryx skills are an advantage
Hands-on experience with LLMs and AI tools such as ChatGPT, Claude or Copilot, including prompt engineering, skill building, and agentic workflow design
Structured problem solving and analytical rigor, with the planning discipline and attention to detail to follow through on commitments
Experience communicating with and influencing senior stakeholders across global teams, and the judgment to know when to escalate
Entrepreneurial drive and a record of hitting stretch goals in fast-moving environments
Comfortable working independently or in distributed teams, and quick to pick up new tools and methods

Who You'll Work With

You will collaborate closely with a diverse set of colleagues and stakeholders across BCG and BCG X, including:

Client, Case, & BCG Vantage team members
Product Engineering, Product Delivery, and Infrastructure Support team
Helpdesk, Reporting & Data Analytics team
Topic/Product/Case Leadership

Additional info

#BCGXjob

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
BCG is an E - Verify Employer. Click here for more information on E-Verify.