Infrastructure Manager

Established in 1932, McLarens is a premier independent global insurance services provider with a widespread global presence. Specialising in complex, commercial, and niche markets, the company offers comprehensive loss adjusting, claims, and risk management services, along with forensic technical services, auditing, and pre-risk surveying. McLarens' extensive global network allows for consistent service delivery to clients globally, while also providing localized expertise and responsive support. Our seasoned adjusters boast an average of over 20 years of experience, catering to various industries with expertise in Property, Casualty, Crisis Management, Natural Resources, Construction & Engineering, Agriculture, Aviation, Forensic Accounting, Investigation, Marine, FAJ & Specie, Global TPA Services, and Environmental consulting services. For more information, please visit:

About the Role

We are seeking a highly experienced and hands-on Infrastructure Manager to lead and evolve our global infrastructure landscape. This role is ideal for someone who thrives in a small to mid-sized enterprise environment (3,000–5,000 users), understands the full spectrum of infrastructure technologies, and is a strong leader with a proven ability to guide teams through ambiguity and change.

Key Responsibilities

• Infrastructure Leadership: Own and manage all infrastructure towers (Compute, Storage, Networking, Cloud, Endpoints, Security, Backup, Identity, etc.) with a balance of strategic oversight and hands-on involvement.
• Cloud & Azure Expertise: Lead cloud infrastructure operations and transformation with a strong emphasis on Microsoft Azure, including Azure networking, serverless architecture, RBAC, Identity Provider (IDP) solutions, cost governance, and cloud security controls.
• Security Operations: Oversee Layer 7 firewalls, email gateways, endpoint security solutions (e.g., CrowdStrike), and patch management. Ensure all systems adhere to cybersecurity best practices.
• Compliance & Governance: Lead and maintain compliance frameworks such as ISO 27001, SOC 1, and SOC 2. Work closely with auditors and internal stakeholders to ensure continuous compliance readiness.
• Change & Configuration Management: Champion and enforce effective Change Management and Configuration Management procedures to minimize risk and ensure continuity.
• Architectural Oversight: Implement and maintain standardized Enterprise Architecture Frameworks (e.g., TOGAF or similar). Ensure alignment of infrastructure with overall business goals and technology strategy.
• Technical Leadership: Serve as the go-to escalation point for complex technical issues. Guide cross-functional teams to resolution, especially in ambiguous or high-pressure situations.
• Collaboration & Influence: Work closely with department heads across IT, Applications, Security, and Business Units to align infrastructure initiatives with organizational goals.
• Documentation & Communication: Ensure consistent, thorough documentation of infrastructure, procedures, and policies. Promote a knowledge-sharing culture within the team.
• Team Management: Lead a team of cross-functional infrastructure professionals from diverse technical and cultural backgrounds in a fast-paced environment. Coach, mentor, and support their growth.

Required Skills & Experience

• 15+ years of experience in IT Infrastructure roles, with 8+ years in managerial or leadership capacity
• Proven track record in organizations with 3,000–5,000 users
• Deep expertise in Microsoft Azure, including networking, serverless designs, cost optimization, and cloud security
• Strong understanding of enterprise-grade firewall solutions (Layer 7), email gateways, and EDR tools like CrowdStrike
• Experience leading successful ISO 27001 and SOC1/SOC2 audits and ongoing governance efforts
• Solid knowledge of ITIL, change control, and operational documentation practices
• Familiarity with Enterprise Architecture standards and frameworks
• Demonstrated ability to lead infrastructure teams through ambiguity and complex problem-solving
• Excellent interpersonal skills to work with cross-functional, multicultural teams
• Strong communication and stakeholder management capabilities

Preferred Certifications (not mandatory)

• Azure Solutions Architect Expert (AZ-305)
• ITIL v4 Certification
• TOGAF Certification
• Certified Information Systems Auditor (CISA) or similar
• ISO 27001 Lead Implementer / Lead Auditor

Why Join Us

• Be a key leader in modernizing and scaling our infrastructure globally
• Work with a collaborative and mission-driven leadership team
• Opportunity to drive impactful changes in a growing technology landscape

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, colour, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.