Receptionist - SW17 0LA

Receptionist - SW17 0LA Job Introduction

Receptionist
£25,998 – £31,469 per annum
Permanent
Full Time (36 Hours)
SEND and Inclusion Hub
1 Siward Road, London

Are you an experienced Receptionist or Administrator with excellent verbal and written communications skills?

The SEND and Inclusion Hub is a busy centre where groups and individual sessions take place on a daily basis. As a Receptionist, you will be providing a friendly and warm welcome to staff and visitors while being responsible for ensuring that everyone signs in upon arrival and inform colleagues when their visitors have arrived. Additionally, you will manage the Centre’s room booking system and ensure materials and equipment are stocked and in working order.

You will understand the importance of Health and Safety in the workplace, leading on all fire safety checks, reporting and tracking repairs, and ensuring that everything is completed to the required standard. You will also keep the reception area, buildings and outside spaces well maintained.

About the role

You will be mainly at the SEND and Inclusion Hub at 1 Siward Road, Monday to Friday. Among the tasks that you will be undertaking are the following:

• Provide a warm welcome to visitors and ensure they are signed in.
• Answering phones and managing the room booking system & setting up rooms correctly.
• Logging repairs with the facilities management team.
• Distributing post and other deliveries.
• Conducting daily and weekly building checks.
• Ensuring building health and safety is up to date.
• Maintaining the reception area and ensuring notice boards are up to date.

Essential Qualifications, Skills and Experience

Knowledge :

• Good computer skills are essential, with particular experience of Microsoft Office software (Word, Excel, Teams and Outlook).
• Understanding the importance of confidentiality and safeguarding.

Skills :

• Good communicator, efficient and helpful in all face-to-face contact.
• Able to multitask, with good organisational skills.
• Good levels of numeracy, literacy and good attention to detail.

Experienc e:

• Experience of dealing with building health and safety - preferred but not required.
• Reception / Frontline and / or Customer Service experience.

Qualification:

• Educated to GCSE grade 4 (or equivalent experience)

Closing Date: 27 July 2025
Shortlisting Date: 28 and 29 July 2025
Interview Date: 6 and 7 August 2025
A test will form part of the interview process (30 minutes prior to interview).

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

0£25,998 – £31,469 per annum