NSL - Business Analyst

Location(s): 

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.

Business Analyst

Location: London - We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role

Grade: GG09 - GG10

Referral Bonus: 5000

Business Analysts work closely with our clients, acting as the interface between client needs and technical delivery. They support our clients in improving their products and/or services through process improvement, requirements gathering and data analysis. Business Analysts apply appropriate techniques to define, manage and support the implementation of effective solutions to our clients’ business issues.

The Business Analyst will:

• Lead non-complex requirements gathering, process analysis and improvement and data analysis to produce key outputs and artefacts for clients, under the general direction of the team leader and other senior colleagues. Will escalate when issues fall outside of their area of responsibility.

• Apply appropriate techniques and evaluation tools, supported by senior colleagues, to non-complex work in both Agile and Waterfall environments.

• Facilitate elements of workshops and meetings with clients to identify issues, opportunities and explore complex business problems relating to the client’s area of change.

• Have a clear understanding of the client’s organisation and goals and will play an active and impactful part in delivering value as part of a team.

• Influence customers, suppliers and partners at the working-level, forming strong relationships.

• Plan and monitor own work competently within the deadlines set.

In addition to their work on client-facing projects, our Business Analysts are expected to make a varied contribution to the business through the Discipline and/or Business Unit. Examples of contribution include:

• Continuous improvement of our business – Leading non-complex process improvements and efficiencies, including collaborating with others on improvement activities within the Discipline, Account or Business Unit.

• People and leadership – coaching junior staff and giving feedback to peers and colleagues, including upwards management, and taking responsibility for own development and performance. Will support new joiners to the organisation and arrange opportunities to network across the organisation to contribute to relationship building and knowledge sharing.

• Client development – developing and using their understanding of our clients and BAE Systems’ market offerings to build relationships and trust, potentially leading to the extension of their own delivery role and others’, to widen the scope of engagement. Will work on bid development to contribute to growth, support recruitment and onboarding, maintain internal and external networks and represent the company at external events.

• Enhancing our collective knowledge supporting the curation and dissemination of tools and methodologies, effectively harnessing existing knowledge and collateral where possible and sharing this wider than the project.

Core Duties

• Investigates customers’ operational needs and problems and opportunities, recommending improvements in automated and non-automated components of new or changed processes and activities.
• Evaluates and reconciles information gathered from multiple sources.
• Decomposes high-level information into details as well as abstracting from low-level information to a general understanding.
• Supports the preparation of reports, inputs into business cases and client deliverables to share findings and recommendations.
• Leads the development of specifications and models for non-complex IT systems or software, assisting with testing new solutions.

Requirement Definition and Management

• Defines and manages scoping, requirements definition and prioritisation activities for small-scale changes and assists with more complex change initiatives.
• Follows agreed standards and applies appropriate techniques to elicit and document detailed requirements. Provides constructive challenge to stakeholders as required. Reviews requirements for errors and omissions.
• Prioritises requirements and documents traceability to source.
• Provides input to the requirements baseline/backlog. Investigates, manages and applies requests for changes to requirements, in line with change management policy.

Business Process Improvement

• Leads the design and implementation of process improvements or re-engineering for non-complex business operations and services.
• Works under supervision to apply analysis and evaluation skills to support business process tests and usability evaluation.
• Conducts business/functional modelling to enable client decisions.

Process Testing

• Designs non-complex process test cases and scripts that cover end-to-end business scenarios.
• Actively participates in requirement and design reviews to refine test plans. Prepares and manages test data that accurately mirrors business processes.
• Automates repeatable tests for efficiency. Analyses and reports on outcomes, focusing on impacts to business processes.

Knowledge, Skills and Qualifications

• A thorough knowledge of analytical techniques, core requirements engineering and core process engineering to apply to problems or opportunities, with experience in applying these in one or more client organisations.

• A strong understanding of Agile approaches, Functional Analysis and User-Centered Design and is able to compare and recommend a suitable approach.

• Strong analytical and problem-solving skills with the ability to think strategically and creatively.

• Excellent communication and presentation skills, with the ability to engage and influence stakeholders.

• Ability to work independently, manage time effectively, and thrive in fast-paced environments.

• Knowledge of industry and market trends, actively developing a breadth of knowledge across the industry.

How we will support you

• Work-life balance is important; you can work around core hours with flexible and part-time working
• As many of our customers work predominantly in the office, we expect all of our staff to work at least 3 days per week in the office
• You’ll get 25 days holiday a year and the option to buy/sell and carry over from the year before
• Our flexible benefits package includes private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more
• You’ll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE
• You’ll be part of our company bonus scheme
• You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing

Security Clearance is required for this vacancy. If you are not currently Security Cleared, you will need to be eligible for this and willing to go through the process.

About our team

Our people are what differentiates us; they are resourceful, innovative and dedicated. We have a mix of generalists and specialists and recognise that this diversity contributes to our success. We recognise the benefits of forming teams from a mix of disciplines, which allows us to come up with cutting-edge, high-quality solutions. Our breadth of work across the Public Sector provides diverse opportunities for our people to develop their careers in new areas of expertise and with new clients.

You’ll be part of a big company, but we try to create a culture that feels like a small one. The work will stretch you and be challenging, but we encourage a healthy work-life balance. Most of all, we know teams who work well together also perform well. We’ll do everything we can to ensure you have fun at work, and in social activities outside of it whether that’s virtually or in person, as conditions allow.

You will be joining our National Security business which is the largest area within our UK business. Our mission is to be the most trusted partner for our National Security clients in delivery of their core mission. At the end of 2020 we had over 700 employees working across our security and law enforcement customers. This year, we are looking to build on our success and grow even further by recruiting over 100 new members to our team.

We have a rich history of working within National Security. In fact, we have over 40 years’ experience of delivering advice and solutions to our customers in this sector, supporting them in carrying out their vital missions.

More about BAE Systems

You will work for a division of BAE Systems who helps nations, governments and businesses around the world defend themselves against cyber crime, reduce their risk in the connected world, comply with regulation, and transform their operations. We’re a consultancy and products business and employ smart, motivated individuals who work together across a range of projects and products. You’ll get to work on a variety of different systems for different customers throughout your career with us. We’re passionate about Diversity and Inclusion in our workforce and the people you’ll work with will reflect this. We employ over 4,000 people across 18 countries in the Americas, APAC, UK and EMEA.

For more information please visit our website:

Help us secure a connected world. Apply now and be inspired.

Life at BAE Systems Digital Intelligence 

We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day.

By embracing technology, we can interact, collaborate and create together, even when we’re working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being.

Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds – the best and brightest minds – can work together to achieve excellence and realise individual and organisational potential.

Division overview: Government

At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Government contracts are an area we have many decades of experience in. Government and key infrastructure networks are critical targets to defend as the effects of these networks being breached can be devastating.

As a member of the Government business unit, you will defend the connected world and ensure the protection of nations. We all have a role to play in defending our clients, and this is yours.